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Skills

  • Relationship development
  • Criminal investigations
  • Process equipment
  • Emergency response coordination
  • Crisis intervention training
  • File and records management
  • Collaboration with law enforcement agencies
  • Correctional facility procedures
  • Criminal laws
  • Budgets

Work Experiences

  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 43% reduction in policy violations.
  • Apprehended high-risk offenders.
  • Assisted with legal proceedings.
  • Addressed security breaches.
  • Completed sanitation and maintenance inspections in the dorms and reported the findings to management.
  • Addressed inmate grievances and effectively resolved 25% of conflict situations through mediation and conflict resolution skills.
  • Assisted inmates in creating post-release plans.
  • Was in charge of directing and supervising juvenile movement during various activities both on and off campus.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Detention Specialist and outstanding performer in risk assessment and data analysis.
  • Correctional Officer with 6 years of experience maintaining safety and order in high-volume correctional facilities.
  • Accomplished Detention Specialist.
  • Critical-thinking Detention Specialist recognized for developing risk management strategies, reducing security breach occurrences by 35% in 2018.
  • Detention Specialist with 11 years of successful risk assessment and performance reporting experience.
  • Contributed to a 63% improvement in detainee compliance.
  • Adept at intake and inmate monitoring.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 50% reduction in contraband entry.

Accomplishments

  • Led efforts to optimize inmate headcount tracking systems, resulting in a 73% increase in efficiency and timeliness.
  • Provided restraint and transport support during detainee medical visits, ensuring zero escape incidents throughout 6 months.
  • Achieved and maintained Six Sigma in prisoner restraint training, contributing to a safer working environment for both staff and detainees.
  • Regularly submitted incident reports via process, improving transparency and accountability in facility records.
  • Regularly reviewed and processed legal documentation to ensure accuracy and timely completion in accordance with strict deadlines.
  • Worked closely with mental health professionals to identify emotional distress behaviors, reducing suicide-related incidents by 79%.
  • Collaborated with team of 15 in the development of initiative.
  • Led the implementation of upgraded facility security measures, reducing unauthorized entry attempts by 27%.
  • Enhanced operational procedures at the booking desk, resulting in a 58% decrease in processing times for new detainees.
  • Effectively managed facility lockdowns following major disturbances, resulting in a stable environment within one year.

Affiliations

  • National Institute of Corrections (NIC) Training
  • American Jail Association (AJA)
  • Correctional Services Accreditation and Standards Committee Member
  • Certified Jail Manager (CJM) through American Jail Association
  • Rotary International
  • Project Management Institute
  • American Board of Forensic Psychology (ABFP)
  • Association for Computing Machinery
  • National Association of Social Workers
  • Association of Information Technology Professionals

Certifications

  • Certified Corrections Officer (CCO) – American Correctional Association
  • Defensive Tactics Instructor Certification
  • Risk Management Certification for Law Enforcement Officers
  • Certified Public Accountant (CPA)
  • ServSafe
  • Certified Prison Rape Elimination Act (PREA) Compliance Auditor
  • OSHA Safety Certification - Occupational Safety and Health Administration
  • Basic Mental Health First Aid Training - standard
  • Management of Aggressive Behavior (MOAB) Certification
  • Certified Correctional Behavior Specialist (CCBS)

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