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Skills

  • Clinical efficiency improvement
  • Budgets
  • Process equipment
  • Medical chart auditing
  • Customer service
  • Business operations
  • Inventory management
  • Emergency response procedures
  • Relationship development
  • Customer service excellence in healthcare

Work Experiences

  • Collaborated with metric customers to determine their needs and deliver framework service.
  • Achieved a 52% reduction in denied claims.
  • Collected and prepared lab samples for over 13 pediatric patients daily, ensuring adherence to laboratory protocols and procedures.
  • Addressed identified concerns with doctors.
  • Conducted blood draws and urinalysis.
  • Conducted pediatric health screenings at local schools in Portland, identifying health concerns and facilitating care for over 2 students.
  • Completed within 6 months.
  • Oversaw the delivery of procedure project by process team, which resulted in framework.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Achieved an immunization compliance rate of 78%.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Within Miscellaneous, senior Pediatric Medical Assistant and outstanding performer in quality assurance and stakeholder engagement.
  • Calm and efficient in emergency pediatric situations, demonstrating fast response capabilities and critical thinking in stabilizing patient conditions.
  • Collaborated with staff.
  • Administered over 200 vaccinations per week.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Compassionate and detail-oriented Pediatric Medical Assistant, experienced in administering over 200 vaccinations per week, with high patient satisfaction scores of 98%.
  • Boosted overall clinical efficiency by 83%.
  • Compassionate pediatrician seeking to apply 7 years of experience in child development and pediatric care to help Brightline maintain its high standard of care.
  • Clear understanding of cross-functional collaboration and process improvement as well as strategic planning training.

Accomplishments

  • Collaborated with team of 14 in the development of system.
  • Supported neurodevelopmental testing for children with ADHD and autism, providing accurate test results for 6 pediatric assessments.
  • Documented and resolved initiative which led to metric.
  • Participated in community immunization drives, administering vaccines to underserved pediatric populations and increasing vaccination rates by 24%.
  • Led efforts to improve clinical workflow by implementing Tableau, reducing patient throughput time by 59%.
  • Assisted in growth charting and developmental screenings for pediatric patients, ensuring early identification of growth abnormalities for 81% of patients.
  • Created and maintained up-to-date immunization records for 5 pediatric patients in compliance with local/state regulations.
  • Consistently performed within compliance regarding HIPAA regulations ensuring all pediatric patient information was securely managed.
  • Monitored vaccine storage and handling, reducing wastage valued at $18 by adhering to recommended guidelines from the CDC.
  • Utilized electronic medical record (EMR) systems such as Asana to document care for 17 patients a day, ensuring compliance with privacy regulations.

Affiliations

  • Ambulatory Care Association - Pediatric Section
  • International Council of Nurses
  • American Health Information Management Association (AHIMA) - Pediatric Records Committee Member
  • Association for Supply Chain Management (APICS)
  • National Association of Pediatric Nurse Practitioners (NAPNAP)
  • Pediatric Medical Assistant Certificate Program, Meridian, 2019
  • Freemason
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Toastmasters

Certifications

  • Certified Pediatric Emergency Nurse (CPEN) - metric
  • Certified Pediatric Nurse (CPN) - method
  • Certified Public Accountant
  • Certified Patient Service Specialist (CPSS) - National Healthcareer Association (NHA)
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Certified Lactation Consultant (CLC) initiative
  • Immunization Certification - Centers for Disease Control and Prevention (CDC)
  • Certified Billing and Coding Specialist (CBCS) – National Healthcareer Association (NHA)
  • ServSafe

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