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Skills

  • Team Leadership
  • System Repair
  • Project management
  • Device Installation
  • User interface understanding
  • Risk management processes and analysis
  • Documenting activities
  • Data entry
  • Configuring equipment
  • Clerical support

Work Experiences

  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Made a proposal
  • Ensured
  • Provided management with category updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Used Asana to accurately enter data into a batch ticketing system.
  • Successfully led key projects that yielded a framework.
  • Collaborated closely with network administrators and server engineers to provide quality service.
  • Oversaw the setup of new users as well as the relocation of existing users.
  • Standard was planned and carried out by me.

Summaries

  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Highly effective in stakeholder engagement, evaluating personnel performance, and putting in place top-notch strategies.
  • Facility Worker with 6 years of successful project management and process improvement experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Focused on customer service
  • Ambitious
  • Customer service specialist with 16 years of process experience who is dedicated and detail-oriented.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.

Accomplishments

  • Organized and implemented regular routine inspections, identifying 17 potential safety hazards and preventing costly future repairs.
  • Supervised large facility clean-up projects after events, collaborating with teams to ensure facility readiness within process.
  • Successfully handled emergency facility repairs on initiative systems, ensuring zero downtime and no disruptions to operations.
  • Trained a team of 7 new custodial staff on safety protocols, resulting in a 37% reduction in workplace accidents.
  • Maintained compliance with all OSHA standards, resulting in 2 consecutive years with no safety violations or incidents.
  • Reduced annual operating expenses by 66% by renegotiating contracts for cleaning services and supply vendors.
  • Developed and executed a streamlined waste management process that reduced disposal time by 5 hours weekly.
  • Executed timely responses to maintenance work orders, increasing client satisfaction rates by 52%.
  • Created a budget allocation plan that reduced material waste and saved $6 per quarter while maintaining quality standards.
  • Enhanced accuracy of metadata tracked in facility maintenance documentation, improving retrieval and reporting by 79%.

Affiliations

  • City and Guilds – Facilities Services Management Certification
  • International Association of Administrative Professionals
  • Institute of Workplace and Facilities Management (IWFM)
  • Green Cleaning Network Member
  • Association of Information Technology Professionals
  • Project Management Institute
  • International Council of Nurses
  • Certified Maintenance & Reliability Professional (CMRP)
  • Society of Human Resource Management
  • HVAC Excellence Certification

Certifications

  • Building Operator Certification (BOC) - Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Custodial Technician - International Sanitary Supply Association (2023)
  • Certified Workplace Safety Specialist – Meridian
  • EPA Lead-Safe Certification - Environmental Protection Agency (2019)
  • OSHA 10-Hour Construction Safety and Health Certification - Occupational Safety and Health Administration, 2015
  • Electrical Safety Compliance Professional (ESCP) – Beacon Labs
  • Asbestos Awareness Certification - Washington
  • SHRM Certified Professional (SHRM-CP)

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