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Skills

  • Process improvement
  • Relationship development
  • Employee survey analysis and action-planning
  • Supervision
  • Project organization
  • Communication skills
  • Strategic planning
  • Flexible spending account (FSA) administration
  • Problem resolution
  • Healthcare plan implementation

Work Experiences

  • Achieved savings over the past year.
  • Conducted targeted employee surveys.
  • Created employee benefits communication campaigns.
  • Coordinated the implementation of Workday benefits.
  • Achieved a 24% increase in employee participation.
  • Achieved results within the past year.
  • Conducted internal benefits satisfaction surveys.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Contributed to a company-wide increase in employee satisfaction by 45%.

Summaries

  • Collaborated with senior management and HR to design and roll out a mental health initiative, leading to a 23% increase in overall employee engagement and well-being.
  • Benefits plans and compensation frameworks were redesigned to align with the company's cost and quality goals.
  • Balanced cost-effectiveness and employee satisfaction.
  • Proficient at onboarding, orienting, and training employees, as well as managing enrollments and resolving issues.
  • Experienced Benefits Supervisor with a track record of adhering to method, system, and program standards.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved a 48% reduction in overall inquiries from employees.
  • Benefits Supervisor focused on data-driven strategies.
  • Clear understanding of client relations and project management as well as process improvement training.
  • Adept at handling employee benefits escalations.

Accomplishments

  • Offered personalized benefit consultations to key personnel, achieving a 85% increase in executive retention.
  • Collaborated with team of 4 in the development of process.
  • Partnered with external vendors to offer expanded employee benefits options, resulting in a 54% increase in employee satisfaction.
  • Collaborated with finance, legal, and HR teams to ensure benefits package compliance with Six Sigma standards, preventing possible penalties.
  • Streamlined benefits communication processes with tailored training resources, reducing employee inquiries on policies by 59%.
  • Introduced tiered benefit plans, which allowed for cost flexibility based on employee needs, reducing overall company expenditure by 34%.
  • Managed annual open enrollment for 5 employees, achieving a 57% efficiency gain by optimizing the enrollment process.
  • Maintained 100% compliance with ACA, COBRA, and HIPAA regulations, mitigating potential legal risks and avoiding fines in excess of $15.
  • Conducted comprehensive benchmarking analysis of competitor benefits packages, resulting in increased competitiveness by introducing standard.
  • Led team through benefits plan transitions post-merger/acquisition, ensuring seamless integration for 18 employees.

Affiliations

  • National Council on Compensation Insurance (NCCI)
  • Association of Information Technology Professionals
  • National Business Group on Health (NBGH)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Lions Club
  • Employee Assistance Professionals Association (EAPA)
  • Certified Benefits Professional (CBP) – WorldatWork
  • International Society of Certified Employee Benefit Specialists (ISCEBS)
  • Certified Health Savings Administrator (CHSA)

Certifications

  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Group Benefits Associate (GBA)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Plan Fiduciary Advisor (CPFA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Health Savings Account Expert Certification
  • Certified HR Project Manager (HRPM)
  • Wellness Program Manager Certification

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