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Skills

  • Community outreach program leadership
  • Chronic disease management
  • Client advocacy and rights protection
  • Patient consultation
  • Client tracking system utilization Power BI
  • Fluent in Mandarin
  • Sanitation
  • Women's health exams
  • Collaborative goal-setting frameworks
  • Acute care expertise

Work Experiences

  • Collaborated with physicians and administrators to educate patients about issues such as discharge delays, equipment shortages, and procedures that were postponed.
  • Oversaw 18 nurses and nursing activities in a 10-bed hospital, providing comprehensive nursing guidance and ensuring high levels of patient satisfaction and care.
  • Oversaw and managed 4 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Improved nurse retention and satisfaction by working with leadership to develop initiatives to boost employee morale.
  • Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish, as well as providing patient health education and supervision to dialysis technicians.
  • Updated patient charts with data such as medications using Microsoft Excel in order to keep records current and support accurate treatments.
  • Oversaw a 2-person team that included RNs, LPNs, and ancillary staff.
  • Was in charge of all aspects of patient care, including evaluations, care plans, treatment and medication administration, and patient education.
  • Assisted over 16 patients per day while planning, monitoring, and evaluating interdisciplinary care.
  • Documented the patients' condition, progress, and medication side effects for future reference and review by other members of the care team.

Summaries

  • Experienced nurse with demonstrated clinical knowledge, natural interpersonal skills, and technical abilities.
  • Dedicated, hardworking, and experienced initiative Registered Nurse with experience in patient care, medication monitoring, and treatment management.
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • With expert healthcare knowledge, clear verbal and written communication skills, and sound clinical judgment, this person is team-oriented and dependable.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • Knowledgable in a variety of design and testing methodologies.
  • Lead Case Manager is a multi-talented Lead Case Manager who is consistently rewarded for planning and operational improvements.
  • Considered to be a hard worker with a strong desire to succeed.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Top-producing salesperson and industry expert in Miscellaneous.

Accomplishments

  • Resolved product issue through consumer testing.
  • Prepared
  • Advised
  • Consulted
  • Established
  • Advocated for 4 at-risk clients, successfully navigating them through complex legal processes and securing essential resources in 6 months.
  • Documented and resolved system which led to program.
  • Empowered clients through education on available community resources, leading to self-sufficiency improvements of 73% in one year.
  • Ensured
  • Identified

Affiliations

  • Project Management Institute
  • State Chapter of the National Association of Social Workers (NASW) – Portland
  • International Case Management Congress (ICMC)
  • American Marketing Association
  • Society of Women Engineers
  • American Board of Examiners in Clinical Social Work (ABECSW)
  • American Medical Informatics Association
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • National Alliance on Mental Illness (NAMI)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Grant Writing Certification - Brightline
  • Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) Certification - Summit Group
  • Certified Clinical Documentation Specialist (CCDS) - system
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Nonviolent Crisis Intervention Certification - standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Housing Counselor (CHC) - Lakeside Partners

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