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Skills

  • Data analysis
  • Interpersonal and written communication
  • Needs assessment
  • User interface understanding
  • Inspection reviews
  • Risk management processes and analysis
  • Transportation
  • Time management and prioritization
  • Hardware evaluation
  • Materials preparation

Work Experiences

  • Collaborated with a cross-functional team.
  • Automated daily delivery schedules using Microsoft Excel, which reduced average delivery times by 67%.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Worked with customers directly to assess quality issues, such as order damage and incompleteness.
  • Answered an average of 7 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved up to 68% improvement.
  • Checked in with dispatch and informed them of my current location.
  • Adhered strictly to safety guidelines.
  • Created multi-threaded admin web applications based on program.
  • Assisted with inventory management.

Summaries

  • Experienced driver with a clean driving record and a friendly demeanor.
  • Driver with 15 years' experience transporting SAP.
  • Bringing 9 years of experience operating and driving a variety of trucks in Columbus to transport goods and materials.
  • Capable of effectively responding to customer feedback and complaints, resolving issues quickly, and maintaining customer satisfaction.
  • In order to meet daily business and customer needs, I am meticulous.
  • Dedicated transportation professional with 13 years of system driving experience.
  • Route Sales Representative who is both engaging and pleasant, with the ability to maintain existing business accounts while breaking into new target markets.
  • Have an engaging and pleasant personality with a safe and accident-free driving record.
  • Motivated Driver, Warehouse Orders with experience managing large-scale projects, including budgeting and administration.
  • Proactive, dependable, and committed to delivering goods and materials at a low cost.

Accomplishments

  • Collaborated closely with warehouse management to execute end-of-year inventory counts, identifying and rectifying inventory discrepancies worth $13.
  • Provided performance feedback to assist the warehouse manager in streamlining processes, leading to a 82% increase in overall operational efficiency.
  • Operated heavy warehouse machinery, such as forklifts, while maintaining a perfect safety record for the past year.
  • Assisted in training new drivers on safety and routing protocols, leading to a 25% reduction in driver-related incidents.
  • Took initiative to report mechanical issues in company vehicles, ensuring repairs were completed before they caused delays or safety risks.
  • Monitored and managed vehicle maintenance schedules, reducing downtime by ensuring timely servicing and inspections.
  • Assisted the warehouse team in reorganizing inventory layout; boosting picking speed by 68% for high-demand items.
  • Partnered with warehouse teams to unpack and verify incoming stock, preventing inventory shortages that could disrupt shipping sequences.
  • Developed and implemented inventory tracking improvements leading to an 60% increase in stock accuracy.
  • Contributed to resolving inventory discrepancies using procedure, improving order accuracy by 43%.

Affiliations

  • Material Handling Equipment Distributors Association (MHEDA)
  • Safe and Secure Transportation Association (SSTA)
  • International Warehouse Logistics Association (IWLA)
  • National Association for Stock Car Auto Racing (NASCAR) - Safe Driving Initiatives
  • Certifying Commission for Professional Logisticians (CCPL)
  • Society of Women Engineers
  • Toastmasters
  • National Motor Freight Traffic Association (NMFTA)
  • Association for Supply Chain Management (APICS)
  • Certified Transportation Professional (CTP)

Certifications

  • OSHA 10-Hour General Industry Certification
  • Hazmat Endorsement (State DMV)
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Warehouse Inventory Manager (CWIM)
  • Certified Load Securement Specialist
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional in Distribution and Warehousing (CPDW) - Lakeside Partners
  • Certified Hazardous Materials Manager (CHMM)
  • CompTIA Network+

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