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Skills

  • Reviewing data quality
  • Wound care expertise
  • Team development
  • Cardiology
  • Coagulation interventions
  • Account development and networking
  • Cardiac arrest response
  • Wound cleaning/care expertise
  • Fire and safety
  • Mentoring and coaching

Work Experiences

  • Looked at complex and unusual claims to see if they were covered.
  • Took part in auditing processes to ensure that quality management accreditation was maintained.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Pushed for the launch of a contact management system in order to achieve 100% client organization.
  • Made daily cold calls to over 9 potential customers with a 11% success rate.
  • Increased client satisfaction by resolving conflicts and collaborating with healthcare providers to resolve issues.
  • Coordinated various duties, including schedules, payments, and allocations between multiple stakeholders while effectively monitoring 11 customer accounts.
  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • Kept contract risks under controlled by working closely with and training providers on policies and procedures.
  • Increased awareness of department protocols by delivering polished and professional presentations.

Summaries

  • Professionally, she is known for being a strong advocate and communicator.
  • Capable of fostering relationships with a diverse patient population.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Measures vital signs, performs venipuncture, and reads and interprets heart monitors with ease.
  • Expert in all aspects of nursing, with a track record of developing strong nurse leaders who are committed to bettering patient care and delivery models.
  • Team player with experience leading nursing teams and coordinating patient care for adolescent to geriatric patients.
  • Communicative and team-oriented, with Jira expertise.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • With knowledge of QuickBooks use, adept at working closely with midwives and doctors.
  • Nurse who specializes in supply management, documentation, and referrals for children.

Accomplishments

  • Treated
  • Recommended
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
  • Physician Support: Consistently praised by physicians for efficient assistance in minor surgical procedures and patient processing handling.
  • Awarded “Outstanding Service Award.”
  • Clarified
  • Formulated
  • Documentation: Documented patient intake information.
  • Instructed
  • Served

Affiliations

  • Certified Professional in Healthcare Quality (CPHQ) through NAHQ for improved compliance tracking
  • Active participation in National Association of Insurance Providers (NAIP) forums for best practices exchange in network growth strategies
  • Certified Healthcare Contracts Manager through the National Contract Management Association (NCMA)
  • Completed a Healthcare Provider Education Leadership certification through Brightline
  • Mentored other provider relations professionals within standard through regular industry expert group meetups
  • Attendee of National Association for Healthcare Quality (NAHQ) conferences and workshops for continuous education on network management practices
  • Certified Provider Relations Specialist through the American Academy of Medical Administrators (AAMA)
  • Active membership in the Association for Community Affiliated Plans (ACAP) to advocate for policies benefiting healthcare providers
  • Affiliate Member of the Healthcare Financial Management Association (HFMA)
  • Obtained the Certified Medical Manager (CMM) designation through the Professional Association of Health Care Office Management (PAHCOM)

Certifications

  • LMSW
  • Certified Oncology Nurse
  • CPR certified through American Heart Association
  • Board Certification for Emergency Nursing
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Graduate Certificate in Global Health
  • ServSafe
  • Pediatric Nursing Certification Board (PNCB)
  • Project Management Professional (PMP)

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