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Skills

  • Advanced presentation and pitch skills
  • Complex project negotiations
  • Cross-functional team leadership
  • Brand-building strategies
  • Promotional sales events
  • Customer retention strategies
  • Recruiting and Hiring
  • Consultative and relationship selling
  • Competitive Market Research and Analysis
  • KPI-driven decision making

Work Experiences

  • Met sales goals by forming effective sales teams, preparing annual sales and marketing budgets, and putting strategic action plans in place.
  • Tracked customer complaint trends in order to improve customer satisfaction and adjusted operational strategies to address issues.
  • Reviewed regional markets and created lists of potential customers for a team of 4 employees to effectively assign.
  • Sold Power BI and vendor management throughout the program region.
  • Increased revenue opportunities by developing sales strategies based on industry trends and competitor analysis.
  • Increased revenue and profit margins by providing excellent customer service, implementing protocols, and quickly resolving sales reports.
  • Oversaw sales processes that included technical and commercial responses to customers, consultants, and coworkers.
  • Used Workday to create effective 18 months budgets, which resulted in a 11% reduction in spending.
  • Promoted product and service benefits through facility tours and engaging presentations.
  • Taught cross-selling and relationship-building techniques to associates.

Summaries

  • To achieve promotional goals, adept at developing and implementing advanced marketing, prospecting, and merchandising strategies.
  • With 13 years of management experience, precise Business Development Account Executive.
  • Business Development Account Executive with 18 years of experience in method product solutions is available.
  • Skilled at establishing long-term client relationships through knowledgeable support and consistent service.
  • Expert at reducing downtime and expenditures while increasing sales and customer satisfaction.
  • ITIL certified
  • Professional Sales Manager with 8 years of experience and a proven track record of strategic business growth and product marketing.
  • Jira and SAP experts with exceptional interpersonal skills.
  • Motivating leader who has built and managed program teams in the past.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Boosted closing rates from 34% to 76% by introducing a structured consultative sales approach that addressed client pain points.
  • Outsourced and integrated new CRM tools, reducing administrative overhead by 80% and boosting team productivity.
  • Led contract negotiations with top-level executives resulting in a 65% improvement in deal win rate and securing multimillion-dollar partnerships.
  • Devised a customer success strategy that reduced client churn by 58% and increased renewal rates by 30% in 2019.
  • Built relationships with C-suite decision-makers at Brightline, culminating in the signing of a 2017-long service contract worth $13.
  • Managed and grew an account portfolio worth $11 across key sectors, consistently maintaining high client satisfaction scores.
  • Developed a sales playbook that standardized prospecting and closing techniques, leading to a 62% increase in overall team conversion rates.
  • Facilitated workshops with key account stakeholders to identify opportunities for product customization that increased average deal size by 32%.
  • Increased average contract value (ACV) by 67% through price optimization and enhanced value proposition communications.
  • Trained a team of 3 sales reps in solution selling techniques, contributing to a 40% increase in qualified leads.

Affiliations

  • Graduate, Advanced Sales Negotiation Course, ServiceNow Training Academy
  • Active Member, National Association for Business Economics (NABE)
  • Leadership Participant, Global Sales Excellence Forum 2020
  • Affiliate Member, The Global Association for Corporate Sales Training (GACST)
  • Active Contributor, International Business Development Network (IBDN)
  • Alumni, Business Development & Leadership Executive Program at process
  • Graduate, Certified Sales & Key Account Executive Program, Cedar Works
  • Attendee, National Growth & Business Development Summit Phoenix
  • Member, Association for Corporate Growth (ACG)
  • Affiliate Member, Revenue Growth and Management Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Inbound Sales Certification - HubSpot Academy
  • Certified Business Development Professional (CBDP) – Northwind
  • SAP Certified Application Associate
  • Certified Business Analysis Professional (CBAP)
  • LinkedIn Learning Business Development: Strategic Partnerships - system
  • American Academy of Financial Management (AAFM)
  • Certified Pricing Professional (CPP) - process
  • HubSpot Sales Software Certification

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