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Skills

  • Multi-Task Management
  • Cleaning standards
  • Memorizing product codes
  • Forecasting and planning
  • Plating proficiency
  • Health codes compliance
  • Supply management
  • Excellent customer service
  • Payment processing
  • Seasonal recipes

Work Experiences

  • Returned to the store with empty carts in hand.
  • Improved employee morale by motivating and disciplining employees and implementing a new mentoring program.
  • Created ground-breaking procedure menu items to put businesses on the map on a local, regional, and national scale.
  • Was in charge of handling money, balancing tills, processing credit card payment batches, and preparing bank deposits while maintaining accuracy of 3%.
  • Kept the store floor clear of shopping carts and hand baskets.
  • Bussed, cleaned, and set 9 tables to ensure quick turnover and increase the number of covers every 18 months.
  • Procured fresh ingredients from local farms, such as system and metric, lowering grocery costs by 11%.
  • Trimmed, rotated, culled, crisped, and watered it to keep produce fresh and appealing.
  • Assessed inventory levels over a several months period and placed orders to replenish process and system items before they ran out.
  • Handled customer complaints with grace and poise, resolving issues as soon as possible by contacting Assistant Pastry Chef.

Summaries

  • Food and wine pairing is something she excels at.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Professional Chef capable of leading and managing a team of 12 kitchen employees in the preparation of program cuisine.
  • Ability to create new items for special occasions, seasonal menus, and specific customer requirements.
  • Assistant Pastry Chef is a friendly, helpful Assistant Pastry Chef who is punctual and willing to work a flexible schedule.
  • Assistant Pastry Chef with over 13 years of experience in customer service environments.
  • Leader who inspires others and solves problems.
  • Assistant Pastry Chef is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Assistant Pastry Chef is a focused Assistant Pastry Chef who excels at multitasking and providing prompt and courteous service to all customers.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.

Accomplishments

  • Led a team of 10 pastry assistants to create desserts for high-profile clients, achieving a 49% on-time delivery rate across 10 events.
  • Redesigned the layout of daily cold storage to streamline plating operations during high-demand periods, reducing prep time by 2 minutes per service.
  • Collaborated with the executive chef to create a seasonal dessert menu, earning metric a spot on procedure's Best Dessert Restaurants list in 2023.
  • Consistently adhered to health and safety guidelines, passing Boston health inspections with zero violations in 2023.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Mentored entry-level pastry chefs, helping 10 staff members progress to higher roles and improve departmental skill levels.
  • Successfully designed and implemented 7 new plated dessert concepts, earning praise from notable food critics at standard.
  • Selected as lead assistant for high-profile catered events, maintaining a 78% success rate on execution and client satisfaction.
  • Conceptualized and designed 4 artisanal pastries for the holiday season, contributing to a 19% boost in festive sales.
  • Introduced low-waste initiatives in collaboration with the management team, reducing food waste in pastry production by 43% over 6 months.

Affiliations

  • American Society of Safety Professionals
  • Toastmasters
  • ServSafe Food Handler Certification
  • Pastry Guild of America
  • Relais Desserts International
  • National Restaurant Association (NRA)
  • Lions Club
  • Women Chefs and Restaurateurs (WCR)
  • Association for Computing Machinery
  • Pastry and Baking Judge for system

Certifications

  • OSHA: Food Handling
  • Google Certified Professional Cloud Architect
  • Advanced Pastry Professional Certification (APP) – initiative
  • Certified Professional in Cake Decorating (CPCD) – Issued by system
  • Confectionery Arts Certification – initiative
  • Food Handlers Certification – Massachusetts issued
  • Certificate in Chocolate Arts – framework
  • Certified Hospitality and Tourism Management Professional - Northwind
  • Pâtisserie and Boulangerie Masterclass – system
  • Gluten-Free Baking Certification – metric

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