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Skills

  • Best laboratory practices
  • Pharmacy and customer records management
  • Expert understanding of Medicare and Medicaid processes
  • Preparing sterile compounds
  • Drug Formulation and Compounding
  • Patient counseling expert
  • Customer satisfaction
  • Exceptional patient care and interaction
  • Product development and marketing
  • Knowledge of medical terms

Work Experiences

  • Helped patients save money on their medical bills by suggesting generic alternatives to prescription medications.
  • Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed.
  • Dealt with customer issues, complaints, and questions in a professional manner.
  • Worked closely with physicians and representatives from insurance companies to ensure that prescription discrepancies were quickly resolved.
  • Accurately pulled medications from the shelves and delivered them to various patient care areas for Pyxis replenishment.
  • Was in charge of retrieving, counting, and measuring drugs, as well as capping and uncapping vials and bottles.
  • Ensured
  • Used aseptic techniques to prepare intravenous solutions, admixtures, respiratory drugs, and other solutions.
  • Worked closely with healthcare professionals to track and evaluate the quality and efficacy of drugs and drug regimens.
  • Was in charge of pharmacy inventory management, which included accurate medication ordering, returns, and inter-store transfers.

Summaries

  • Innovative
  • Resourceful
  • Articulate
  • Service-driven
  • Dedicated to providing the highest possible level of patient care.
  • Looking forward to bringing my talent and track record of excellent customer service to a growing pharmacy.
  • Excellent customer service skills and active listening abilities.
  • During client interactions, empathetic and intuitive, and skilled at establishing trust and strong customer relationships.
  • Proven success in driving innovation and advancing research in collaborative environments.
  • All aspects of medication dispensing, regulatory compliance, and drug inventory control are well-understood.

Accomplishments

  • Processed more than 14 prescriptions on average each week as a Pharmacy Technician.
  • Participated in community outreach initiatives that led to a 53% rise in patient engagement with preventive care services in 2022.
  • Achieved an Excellence Award for spearheading an initiative to improve flu vaccination rates to 13 vaccines administered in 2015.
  • Optimized cost control and budget management, reducing medication waste by 28% and increasing annual savings by $209,000.
  • Facilitated a pharmacy-wide switch to eco-friendly packaging materials, cutting packaging costs by 59% without compromising safety.
  • Worked with IT to deploy prescription software upgrades, reducing prescription processing times by 2 minutes per patient.
  • Resolved product issue through consumer testing.
  • Saved patients up to 16% of prescription costs by substituting therapeutically equivalent generic drugs.
  • Improved prescription accuracy by 81% through enhanced verification protocols and staff training on error reduction techniques.
  • Reduced out-of-stock instances by 64% by implementing an advanced inventory and reorder system, improving medication access for chronic patients.

Affiliations

  • Pharmaceutical Research and Manufacturers of America (PhRMA)
  • American College of Clinical Pharmacy (ACCP)
  • Academy of Managed Care Pharmacy (AMCP)
  • Healthcare Distribution Alliance (HDA)
  • American Medical Informatics Association
  • Rotary International
  • Pharmacy Technician Certification Board (PTCB)
  • National Association of Chain Drug Stores (NACDS)
  • American Association of Pharmacy Technicians (AAPT)
  • Health Care Compliance Association (HCCA)

Certifications

  • Certified Compounded Sterile Preparation Technician (CSPT) - process (PTCB)
  • Project Management Professional (PMP)
  • Certificate in Medication Therapy Management (MTM) - metric (APhA)
  • Hazardous Drug Handling Certification (USP 800) - initiative
  • Certified Chemotherapy Technician (CCT) - category (PTCB)
  • Salesforce
  • Basic Life Support (BLS) Certification – American Heart Association
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)

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