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Skills

  • Change Management
  • Process improvement
  • Vulnerability Management
  • Lean / Six Sigma
  • Data Collection & Research
  • Quality assurance
  • Enterprise Resource Planning
  • Proficient in Workday
  • Testing, repair and troubleshooting
  • Conflict resolution and mediation

Work Experiences

  • Accelerated project timelines by 69%.
  • Supported system and metric programs by cultivating professional relationships with community members and Program Manager, Global Data Systemss.
  • In charge of 11 projects from conception to completion each year.
  • Mentored and led new employees to improve the production of procedure programs.
  • Achieved 21% fewer scope changes during the metric project.
  • Met and collaborated with Program Manager, Global Data Systemss to identify issues, find appropriate solutions, and provide guidance in risk assessment and client relations.
  • Implemented and carried out computer system reviews to ensure that they were compliant with state and federal regulations.
  • Organized and led meetings, which allowed me to talk with area managers about framework topics.
  • Achieved results within the first standard.
  • Was in charge of executing and managing production programs worth $14.

Summaries

  • Ready to put my skills and experience to work in a new and challenging role at Summit Group.
  • Program Manager, Global Data Systems with a 9-year track record of success in program development and day-to-day management.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
  • Successful in devising novel strategies to position the company to profit from changing market conditions.
  • Over 5 years of experience in Miscellaneous, demonstrated track record of success.
  • Demonstrated ability to manage people in charge of staff and team members effectively.
  • Dedicated Program Manager with 3 years of experience in the system industry building successful compliance programs.
  • Administrative, operational, and outreach program functions are all handled by this talented Program Director.
  • 4 years of experience streamlining processes, managing talented team members, and performing budget management by an educated professional.
  • Miscellaneous administrative office management, related regulatory guidelines, and quality assurance certified OSHA and Program Manager, Global Data Systems.

Accomplishments

  • Coordinated cross-functional communication across 13 teams located in Austin, delivering 17 projects on-time and under budget, increasing customer satisfaction by 85% points.
  • Championed Agile and Scrum methodologies in managing multi-project timelines, raising project delivery efficiency by 15% and increasing client satisfaction.
  • Integrated 14 third-party vendor solutions into the company's global data platform, resulting in a 52% improvement in system performance.
  • Reduced data compliance risks through the introduction and enforcement of robust data privacy policies, leading to a 85% decrease in reported compliance issues.
  • Collaborated closely with the IT team to automate data monitoring, reducing manual troubleshooting by 31% and accelerating response times to metric.
  • Developed external partner governance frameworks and KPIs that increased third-party vendor accountability and internal compliance rates by 56%.
  • Led systematic overhaul of global data systems ensuring seamless migration from initiative to program, reducing downtime by 71% during the transition.
  • Improved stakeholder engagement by implementing real-time project reporting systems, reducing feedback loops by the past year and improving decision-making quality.
  • Managed budgeting and financials for data infrastructure projects totaling $15 and ensured expenditures stayed within 23% of planned budget across 6 regions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Enterprise Data World (EDW), Conference Attendee
  • Association for Project Managers (APM), Certified Practitioner
  • Scrum Alliance - Certified ScrumMaster®
  • Freemason
  • American Society for Quality (ASQ), Certified Quality Data Analyst
  • Global Data Management Community, Senior Member
  • IT Service Management Forum (itSMF) Member
  • IEEE Computer Society, Data Engineering Division Member
  • American Society of Safety Professionals
  • Association for Computing Machinery

Certifications

  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Data Management and Governance Certification by Beacon Labs
  • Advanced Certified ScrumMaster (A-CSM) by Scrum Alliance
  • Certified Cloud Security Professional (CCSP)
  • ServSafe
  • Microsoft Power BI Data Analyst Associate
  • Certified in Governance of Enterprise IT (CGEIT) by ISACA
  • Advanced Program Management Certificate by Stanford University
  • Salesforce

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