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Skills

  • Cross functional Team Builder
  • Logistics operations
  • Vendor relationship management
  • Infrastructure Development Life Cycle
  • Quality Assurance Evaluation
  • Project management
  • Quality assurance and control
  • Customer and personnel training
  • Property & Material Management
  • Onsite customer support

Work Experiences

  • Met and collaborated with Program Manager, Global Data Systemss to identify issues, find appropriate solutions, and provide guidance in risk assessment and client relations.
  • Achieved no major delays or budget overruns.
  • Made sure that the design, operation, and IT systems all followed the rules.
  • Tracked and reported the past year program results to customers and stakeholders to aid change management activities.
  • Launched the metric program and gathered functional and business requirements to support the team and mitigate risks.
  • Supported system and metric programs by cultivating professional relationships with community members and Program Manager, Global Data Systemss.
  • Organized and led meetings, which allowed me to talk with area managers about framework topics.
  • Identified system requirements and developed processes to meet them.
  • Achieved 19% increase in operational efficiency.
  • Achieved a 40% reduction in operational costs.

Summaries

  • Knowledgeable program manager who specializes in assisting businesses with the launch of new initiatives and market expansion.
  • Extensive experience in risk assessment and well-versed in process improvement.
  • Highly effective Program Director in charge of budget management, cross-functional collaboration, and budget management.
  • Personnel and deployment management, program oversight, training, technical competence, and customer service objectives are all areas where she excels.
  • Expert Program Manager with experience in budgeting, project management, and team leadership.
  • Logistics analysis expertise, including inventory and supply chain performance, development, and standardization.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Detail-oriented Program Manager with 17 years of leadership experience and a track record of completing projects on time and on budget by collaborating with independent contributors.
  • Recruiting established talent in project management and data analysis for Program Manager, Global Data Systems.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.

Accomplishments

  • Secured a $13 managed services agreement with a key vendor, reducing third party vendor costs by 60% over the past year.
  • Mentored cross-functional teams in Agile practices, ensuring the successful deployment of an enterprise big data solution within 18 months.
  • Reduced data compliance risks through the introduction and enforcement of robust data privacy policies, leading to a 85% decrease in reported compliance issues.
  • Identified and resolved data integrity issues within SAP, leading to a 44% improvement in data accuracy across 11 global offices.
  • Collaborated with senior leadership to define roadmaps for expanding global data operations, achieving a 59% growth in system capacity within 2022.
  • Established and executed a contingency plan for data system migration, reducing service disruptions from several months-hours to two years-minutes.
  • Established a cycle of continuous operational improvement by implementing quality assurance techniques, increasing system uptime by 71%.
  • Collaborated with team of 11 in the development of standard.
  • Created and managed a disaster recovery plan for global data systems that improved system uptime by 31% and shortened recovery times by three years.
  • Managed budgeting and financials for data infrastructure projects totaling $15 and ensured expenditures stayed within 23% of planned budget across 6 regions.

Affiliations

  • American Medical Informatics Association
  • International Council of Nurses
  • Cloud Security Alliance (CSA) Participant
  • DevOps Institute, Certified DevOps Program Manager
  • Scrum Alliance - Certified ScrumMaster®
  • International Association of Privacy Professionals (IAPP), Certified Information Privacy Manager
  • Enterprise Data World (EDW), Conference Attendee
  • Project Management Institute (PMI) – PMP Certified Member
  • Association of Information Technology Professionals
  • Global Data Management Community, Senior Member

Certifications

  • ITIL 4 Foundation Certification by AXELOS
  • Scaled Agile Framework (SAFe) Agilist Certification
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Business Analysis Professional (CBAP)
  • Certified Cloud Security Professional (CCSP)
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Change Management Practitioner by APMG International

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