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Skills

  • Flatbed truck expertise
  • Locating VINs
  • DOT regulation compliance
  • Problem resolution
  • Customer relationship management
  • Accident-prevention tactics
  • Budgets
  • Freight schedule optimization
  • Cross-country driving and logistics
  • Data entry with QuickBooks

Work Experiences

  • Achieved Outstanding Service Award from program for maintaining a 78% performance rating on deliveries for 2015 straight.
  • Inspected the vehicle before and after trips, logging and reporting mechanical issues to avoid dangerous situations.
  • Achieved 2% fewer delivery delays by implementing a new weather tracking system to avoid adverse road conditions.
  • Fastened chains, straps, covers, and binders to secure the load during transit.
  • Achieved OSHA.
  • Operated with caution and skill to avoid accidents and delays.
  • Assisted with product distribution at warehouses during peak seasons, efficiently coordinating last-mile delivery for Jira.
  • Used my well-honed negotiating skills to secure cost-effective metric equipment pricing.
  • Achieved 11% fewer delivery delays.
  • Contacted customers to inform them of delayed delivery times, resulting in a 2% reduction in calls to support lines.

Summaries

  • Certified in the use of framework and program machinery.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Within Miscellaneous, senior Independent Carrier and outstanding performer in vendor management and workflow optimization.
  • Achieves high customer satisfaction rates.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accurately reported completed shipments.
  • Adhered to strict deadlines.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Customer service, communication, and prioritization skills are all important.
  • Independent Carrier is a multi-talented Independent Carrier who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Resolved product issue through consumer testing.
  • Helped onboard and train new drivers on safety procedures and software adoption, contributing to a 28% decrease in accidents.
  • Processed and managed client contracts, negotiating supply delivery terms that resulted in a 61% reduction in route delays.
  • Maintained a perfect attendance record for 18 years, ensuring continuous operational support during peak seasons.
  • Collaborated with dispatchers and third-party service providers to streamline delivery logistics, improving efficiency by 24%.
  • Designed fleet maintenance schedules that extended vehicle lifespan by 13% and reduced breakdown incidents.
  • Participated in negotiating insurance rates for the fleet, decreasing premiums by 27% while maintaining comprehensive coverage.
  • Effectively adopted supply chain changes by integrating HubSpot, enhancing tracking processes that improved package traceability by 71%.
  • Maintained an accident-free work history and implemented additional safety protocols that reduced liability claims by 42% over 13 years.
  • Collaborated with clients to review packing procedures, reducing damaged goods by 31% over three years.

Affiliations

  • American Logistics Association
  • Freight Mobility Coalition
  • Association for Supply Chain Management (APICS)
  • Small Fleet & Owner-Operator Association (SFOA)
  • Digital Freight Matching Platforms user group (DFM) network
  • Transported Asset Protection Association (TAPA)
  • Last-Mile Delivery Networking Association
  • Partner with standard for Freight Solutions Conference
  • National Private Truck Council (NPTC)
  • Fuel Efficiency & Green Logistics Networking Group

Certifications

  • Forklift Operator Certification – Lakeside Partners
  • Certified Fleet Safety Manager – Vantage
  • OSHA 10-Hour General Industry Safety Certification
  • Transportation Worker Identification Credential (TWIC)
  • Certified in Transportation and Logistics (CTL) by American Production and Inventory Control Society (APICS)
  • Apple Certified Associate (ACA)
  • Certified Supply Chain Professional (CSCP) by APICS
  • Certified Transportation Professional (CTP) by National Private Truck Council (NPTC)
  • CompTIA A+ Technician
  • Defensive Driving Certification Meridian

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