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Skills

  • Customer service
  • Background investigations
  • Security operations experience
  • Criminal investigations
  • Keen observer
  • Collaboration with law enforcement
  • Crowd control during events
  • Supervision
  • Organization
  • Asset protection

Work Experiences

  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Interacted assertively but non-confrontationally with all levels of personnel and the general public.
  • Assisted law enforcement with on-site investigations and coordinated with forensics, leading to successful resolution of 15 cases.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
  • Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Worked on urgent issues both independently and collaboratively to protect people and property.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Accurately flagged 14 incidents for further investigation.
  • Led property safety inspections on a regular basis and oversaw corrective action when potential hazards were discovered.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved zero incidents.
  • Achieved a 62% reduction in unauthorized access.
  • Building patrols, securing entrances and exits, and keeping visitors under constant surveillance are all skills that a talented security professional possesses.
  • Achieved a 25% drop in vandalism.
  • Certified Scrum Master Residential Security Officer skilled in both property protection and customer service, driving up-level satisfaction and lowered risk.
  • Achieved a 60% improvement in medical emergency outcomes.
  • Firearms instructors who are well-versed in the proper use of firearms.
  • Accomplished security officer with a strong record of crowd control during events and within residential spaces, consistently ensuring low security incidents.
  • Physically able to monitor a location using advanced security cameras.

Accomplishments

  • Prevented unauthorized building access by enforcing strict security standards, reducing trespassing attempts by 81%.
  • Coordinated with local law enforcement to handle high-risk scenarios, minimizing property damage by $8 in 2016.
  • Participated in advanced training on asset protection, improving on-premise theft detection rates by 27%.
  • Maintained clear communication and coordination with building management, resulting in zero missed security incidents over several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Implemented an updated security protocol leading to a 72% improvement in property surveillance accuracy.
  • Monitored on-site video surveillance systems for suspicious activity, resulting in a 23% increase in timely incident responses.
  • Documented and resolved metric which led to initiative.
  • Collaborated with law enforcement to address trespassing incidents, reducing property damage claims by $10 annually.

Affiliations

  • Federal Emergency Management Agency (FEMA) Responder Course Completion - 2019
  • Advanced Surveillance Techniques Workshop - 2021
  • Security Certified Program (SCP) - procedure Certification
  • Association for Supply Chain Management (APICS)
  • Committee on Private Security Professionals
  • Association for Computing Machinery
  • International Council of Nurses
  • Fire and Emergency Services Training category - 2015
  • Rotary International
  • International Association of Professional Security Consultants (IAPSC)

Certifications

  • Certified Loss Prevention Specialist (CLPS) by Loss Prevention Foundation
  • Surveillance Systems Operator Certification by standard
  • Apple Certified Associate (ACA)
  • CPR/First Aid Certification by system
  • Non-Lethal Weapon Proficiency Certification by Ironclad Systems
  • Certified Public Accountant
  • Certified Hazardous Materials Awareness by International Association of Fire Chiefs (IAFC)
  • Private Security Guard Card Qualification by system
  • Behavioral Threat Assessment & Management Certification by standard
  • Certified Homeland Security Level IV (CHS-IV) by The National Sheriffs' Association

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