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Skills

  • Method communication
  • Team management
  • Regulatory compliance
  • Access control systems (e.g., ServiceNow)
  • Relationship development
  • Process improvement
  • Keen observer
  • Supervision
  • Asset loss prevention strategies
  • First Aid/CPR

Work Experiences

  • Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
  • Achieved zero injuries during evacuations.
  • Adapted quickly to shifting security requirements.
  • Assessed and deflected issues in emergency situations quickly.
  • Avoided police intervention.
  • Calmed escalated situations.
  • Inspected and adjusted security systems, equipment, and machinery to ensure that parking lots and the interior and exterior of the building were fully covered.
  • Adapted quickly to shifting security requirements during emergencies, maintaining presence and control during a 73% increase in security alerts.
  • Achieved a 58% reduction in disciplinary actions.
  • Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors.

Summaries

  • Residential Security Officer is a multi-talented Residential Security Officer who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.
  • Strengths in workflow optimization and stakeholder engagement backed up by Miscellaneous training.
  • Adept at enforcing access control systems.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 35% boost in team efficiency.
  • Building patrols, securing entrances and exits, and keeping visitors under constant surveillance are all skills that a talented security professional possesses.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Addressed 9 incidents without law enforcement intervention.

Accomplishments

  • Developed and implemented a patrol schedule, reducing unauthorized access incidents by 32% in 2023.
  • Reduced vandalism incidents by 26% through proactive patrol and enforcement of safety protocols.
  • Configured panic alarm systems, improving resident emergency response time by 21% in collaboration with local authorities.
  • Monitored and resolved 12 emergency situations quickly, avoiding any injuries and minimizing asset loss.
  • Monitored on-site video surveillance systems for suspicious activity, resulting in a 23% increase in timely incident responses.
  • Organized and led building evacuation drills, improving resident readiness and participation by 17%.
  • Led conflict resolution during high-tension situations, reducing altercations by 19% compared to the previous quarter.
  • Assisted property management in developing a building-specific emergency response plan, resulting in a 50% faster response time.
  • Successfully identified and reported 4 suspicious activities during patrols, leading to system and improved safety.
  • Prevented unauthorized building access by enforcing strict security standards, reducing trespassing attempts by 81%.

Affiliations

  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Society of Human Resource Management
  • Certified Protection Officer (CPO) Certification - IFPO
  • International Association of Law Enforcement Firearms Instructors (IALEFI)
  • Residential Security Compliance Committee Volunteer
  • Toastmasters
  • Industrial Security Awareness and Safety Certification
  • National Fire Protection Association (NFPA)

Certifications

  • Certified Security Guard (CSG) by Texas
  • Certified Security Supervisor (CSS) by International Foundation for Protection Officers (IFPO)
  • ASIS Certified Protection Professional (CPP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Advanced CPR & AED Certification by National Safety Council (NSC)
  • Cisco Certified Network Associate (CCNA)
  • Basic Life Support (BLS) Certification by American Heart Association
  • Certified Protection Officer (CPO) by International Foundation for Protection Officers (IFPO)

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