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Skills

  • Regulatory interpretation and application
  • Stakeholder engagement
  • Complex problem-solving
  • Public speaking
  • Grants and scholarship allocation
  • Policy development
  • Process improvement
  • Framework equipment
  • Business operations
  • Presentation skills

Work Experiences

  • Achieved 27% improvement in compliance accuracy.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Answered 18 calls per one year to help customers with their questions and concerns.
  • Achieved timely approvals for 71% of cases.
  • Assisted in tracking international student-athlete visa statuses and ensuring compliance with NCAA international eligibility standards.
  • Advised 2 coaches on recruiting strategy changes based on revised NCAA academic requirements, contributing to a 83% increase in eligibility approvals.
  • Achieved results in three years.
  • Assisted transfer student-athletes with eligibility cases.
  • Assisted in tracking international student-athlete visa statuses.
  • Increased school registrations by over 9% with improved promotional approaches, outreach strategies, and parent engagement plans.

Summaries

  • Deep knowledge of regulatory interpretations combined with proven ability to apply those insights in real-world athletic environments, ensuring compliance and seamless team operations.
  • Accomplished in creating in-depth training programs for athletic departments that led to a 78% improvement in institutional compliance metrics.
  • Athletic Eligibility Coordinator is a goal-oriented Athletic Eligibility Coordinator who is dedicated to improving administrative operations in order to reduce costs and improve procedures.
  • Accomplished in academic oversight with a focus on identifying high-risk students early, mitigating potential risks through tutoring, workshops, and personalized mentorship.
  • Adept at guiding coaches, athletes, and departments through complex compliance regulations, minimizing risk and maintaining a pristine NCAA eligibility track record.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Created in-depth training programs for athletic departments.
  • Collaborated with academics, athletics, and wellness teams.
  • Athletic Eligibility Coordinator with 3 years of successful client relations and project management experience.
  • Contributed to 47% retention increase.

Accomplishments

  • Managed the transfer eligibility process for 17 athletes, resulting in a 43% success rate in transferring eligible student-athletes from other institutions.
  • Facilitated ongoing training sessions with coaches and tutors to maintain compliance with NCAA standards, improving overall student-athlete performance.
  • Streamlined the eligibility verification process for incoming freshmen athletes, reducing delays by 10 days and enhancing compliance efficiency.
  • Advised 12 coaching staff members on NCAA recruiting regulation changes, contributing to the successful recruitment of 79% of athletes.
  • Assessed and revised recruitment strategies with compliance in mind, resulting in fewer NCAA ineligibility rulings during postseason play.
  • Reduced academic suspension rates of student-athletes by 77% through proactive monitoring and resource referral initiatives.
  • Audited the institution’s athlete eligibility database, discovering and rectifying 16 discrepancies, ensuring full compliance with NCAA by-laws.
  • Collaborated with admissions and enrollment to fast-track academic records processing, ensuring no delays to postseason qualification verification.
  • Developed a comprehensive eligibility tracking system, which reduced processing time by 57%, facilitating a smoother academic clearance process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Council on Education (ACE) Officer Development Programs
  • American College Personnel Association (ACPA)
  • American Society of Safety Professionals
  • National Alliance of Student Athletes (NAA)
  • Toastmasters
  • International Association of Sports Management (IASM)
  • National Association of Collegiate Directors of Athletics (NACDA)
  • NCAA Eligibility Center Certification Workshops
  • College Sports Information Directors of America (CoSIDA)
  • Collegiate Athletic Administrators Association (CAAA)

Certifications

  • Concussion Recognition Training Certification - metric
  • Certified Public Accountant (CPA)
  • Certification in FERPA Compliance for Higher Education - system
  • SafeSport Certification procedure
  • Professional Development in Time Management for Student-Athletes - standard
  • Certified Advanced Athletic Coach - category
  • Title IX Training and Certification - initiative
  • Google Certified Professional Cloud Architect
  • Certified Strength and Conditioning Specialist (CSCS) – National Strength and Conditioning Association
  • SHRM Certified Professional (SHRM-CP)

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