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Skills

  • Root cause analysis
  • Regulatory compliance
  • Continuous network uptime
  • Organization
  • First Aid/CPR
  • Process improvement
  • Customer service
  • Cloud solution deployment
  • Project leadership
  • Network Security Best Practices

Work Experiences

  • Was in charge of managing system-wide operating system and software deployments, as well as any software upgrade issues that arose.
  • Completed all tasks ahead of schedule.
  • Conducted vulnerability assessments.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of system project by metric team, which resulted in category.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Avoided $13 in potential fines.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Tableau to two years customer locations.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • By conducting a thorough hardware audit, successfully reduced annual operational IT spending by 6 through decommissioning obsolete equipment.
  • Demonstrated success in optimizing data centers by upgrading legacy systems, achieving up to 75% reductions in power consumption and downtime.
  • Network Infrastructure Technician is a multi-talented Network Infrastructure Technician who is consistently rewarded for planning and operational improvements.
  • 16 years of experience in Miscellaneous.
  • Accelerated productivity by 84%.
  • Architected multi-layer network solutions.
  • Demonstrated track record of improving network uptime.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Setup devices, troubleshoot issues, and optimize settings are all skills I have.
  • Achieved improvements within three years.

Accomplishments

  • Upgraded end-of-life HubSpot to improve network functionality, reducing maintenance costs by 22% and minimizing future risks.
  • Resolved 41% of network issues using Remote Diagnostics tools, reducing the need for on-site technician dispatch and cutting operational costs.
  • Collaborated with cybersecurity team to identify and patch vulnerabilities in Tableau, averting potential security breaches that could have caused losses of 18.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked closely with vendors and cross-functional teams to deploy system, reducing operational overhead by 71% and improving scalability.
  • Improved network security by implementing real-time traffic analysis and advanced firewall rules, resulting in a 59% reduction in unauthorized access attempts.
  • Led the successful migration of ServiceNow to a hybrid cloud environment, providing increased resilience for server infrastructure across all company services.
  • Led the installation and cabling of network infrastructure for Beacon Labs, covering initiative and improving overall connectivity.
  • Provided on-site and remote support to 17 branch offices, resolving networking issues related to VPN, firewall, and WAN/LAN connectivity.
  • Implemented redundant failover systems to support high-availability infrastructure during standard, ensuring zero service disruptions for 15 clients.

Affiliations

  • Participant in the SDN/NFV World Congress, gaining insights into software-defined networking and virtualization.
  • Active participant in the Open Networking Foundation (ONF), keeping up-to-date with open-source network innovation.
  • Professional member of the Association for Computing Machinery (ACM) to gain industry knowledge on computing technologies and their application in network systems.
  • Jaycees
  • Member of ISACA, specializing in information systems audit and risk management for network infrastructures.
  • Lions Club
  • National Association of Social Workers
  • Volunteer instructor for Girls Who Code, teaching network fundamentals to inspire the next generation of IT professionals.
  • Member of CompTIA, certified in Scrum Master, enhancing knowledge and relevance in networking technologies.
  • Member of the Institute of Electrical and Electronics Engineers (IEEE), staying informed on global networking standards.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Ethical Hacker (CEH)
  • Certified in Risk and Information Systems Control (CRISC)
  • Cisco Certified Network Professional (CCNP)
  • Aruba Certified Switching Professional (ACSP)
  • HPE Aruba Certified Mobility Associate
  • CompTIA Security+
  • Certified WAN Professional (CWP)
  • Avaya Certified Implementation Specialist (ACIS)
  • SHRM Certified Professional (SHRM-CP)

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