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Skills

  • Cross-functional collaboration
  • Collaborating with marketing for aligned campaigns
  • Contract negotiation
  • Problem resolution
  • Product and service sales
  • Handling objections and closing techniques
  • Territory management
  • Customer satisfaction improvement
  • Sales strategy development
  • Guest seating arrangements

Work Experiences

  • Analyzed sales reports and forecasts.
  • Boosted customer retention by 81% in 2020.
  • Achieved a 62% increase in average purchase value.
  • Achieved results by the end of 2021.
  • Achieved 10% of annual sales goals.
  • Achieved 8% of annual sales goals within 18 months by coordinating successful launch events and targeted promotions for new Asana.
  • Achieved higher close rates.
  • Achieved a 58% increase in productivity.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Analyzed potential new markets in Phoenix.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Experienced Sales Assistant with 13 years in the retail industry.
  • Analyzed sales trends.
  • Achieved a sales recovery of $6 in Q10.
  • Built long-lasting customer relationships.
  • Within Miscellaneous, senior Executive Sales Associate and outstanding performer in risk assessment and performance reporting.
  • Provide friendly and knowledgeable customer service to increase customer loyalty.
  • Ambitious and goal-oriented Executive Sales Associate with 2 years of leadership in closing key deals and increasing territory sales. Proven capability in establishing new revenue streams through innovative sales tactics and upsell strategies.
  • Executive Sales Associate is a multi-talented Executive Sales Associate who is consistently rewarded for planning and operational improvements.
  • Award-winning Executive Sales Associate recognized in 2019.

Accomplishments

  • Leveraged CRM systems like ServiceNow to increase sales productivity by 20% and improve lead conversion rates.
  • Trained and mentored junior sales associates, leading the team to exceed sales quotas by 71% for 7 consecutive quarters.
  • Contributed to a 43% improvement in business development KPIs by introducing data-driven decision-making to the sales process.
  • Facilitated negotiations for a complex multimillion-dollar deal, securing contract terms that enhanced profitability by 49%.
  • Prioritized key accounts based on profitability and long-term potential, yielding a 57% increase in strategic partnerships.
  • Coordinated cross-department collaboration to identify and resolve bottlenecks, decreasing sales cycle by 37% days.
  • Achieved 4% of annual sales target within 9 months by spearheading marketing initiatives and leveraging competitive analysis.
  • Analyzed market trends and competitor offerings to optimize pricing strategies, leading to a 64% revenue increase in 2016.
  • Conceptualized and executed high-impact product launch campaigns, which boosted product awareness by 24% within 18 weeks.
  • Successfully retained 80% of customers by implementing personalized follow-up care and solutions-based approach.

Affiliations

  • Institute of Sales & Marketing Management (ISMM)
  • International Association for Contract & Commercial Management (IACCM)
  • Association of Information Technology Professionals
  • American Association of Inside Sales Professionals (AA-ISP)
  • American Marketing Association
  • Northeast Executive Sales Association
  • American Society of Safety Professionals
  • Jaycees
  • Professional Association for Sales Strategy (PASS)
  • Certified Professional Salesperson (CPS) - NASP

Certifications

  • Sales Enablement Certified by Sales Enablement Society
  • Cross-Cultural Communication Skills Certification by Coursera
  • Certified Strategic Sales Professional (CSSP) by NISM
  • Certified Customer Success Manager (CCSM) by SuccessHACKER
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Sandler Sales Mastery Program
  • SPIN Selling Certified Trainer by Huthwaite International
  • Certified Professional Sales Person (CPSP) by National Association of Sales Professionals (NASP)
  • Consultative Selling Training by RAIN Group

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