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Skills

  • Food preparation
  • Inventory organization
  • First Aid/CPR
  • Supply chain optimization
  • Relationship development
  • Equipment setup and maintenance
  • Budgets
  • MS Office
  • Team management
  • Customer relationship building

Work Experiences

  • Contributed to a 46% increase in repeat customers.
  • Created detailed tutorials for new hires covering best practices in hygiene, food handling, and ice cream rolling, shortening their onboarding time by 11 days.
  • Communicated effectively with customers.
  • Checked the kitchen equipment and appliances 7 times per week to make sure they were working properly.
  • Covered best practices in hygiene and food handling.
  • Coordinated with suppliers.
  • Awarded Employee of the Year for superior customer service.
  • Achieved 31% savings on raw materials annually.
  • Achieved 100% accuracy.
  • Provided excellent customer satisfaction by performing high-quality serving, cleaning, and stocking.

Summaries

  • Experienced Ice Cream Roller food service professional with attention to detail.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Eager to contribute vendor management and quality assurance to the Meridian team and add value.
  • Capable and diligent in health code compliance, having successfully passed 3 consecutive health inspections at Atlanta with zero violations.
  • Advanced in cash register operations and handling digital payments, ensuring 100% error-free transactions and customer satisfaction at Raleigh.
  • Became a key driver of foot traffic.
  • Achieved a 36% increase in seasonal and specialty sales.
  • Achieved a 32% improvement in team performance.
  • Eager to put my strong food handling skills and aptitude for risk assessment to use.
  • Dedicated Ice Cream Roller with 4 years of fast food industry experience.

Accomplishments

  • Trained junior staff on flavor profile development, accelerating their proficiency and contributing to an increase in overall team efficiency.
  • Successfully passed 15 health inspections with zero violations by adhering to strict hygiene standards and food safety protocols.
  • Mentored 7 new staff members on equipment sanitization and operating procedures, speeding up onboarding time by 73%.
  • Collaborated with team of 17 in the development of method.
  • Initiated new promotional campaigns for holidays and special events that resulted in a 71% overall increase in foot traffic during peak seasons.
  • Led daily team meetings to review customer feedback and operational adjustments, improving daily shift efficiency by 66% compared to system.
  • Documented and resolved metric which led to framework.
  • Streamlined product preparation process by introducing standardized measuring techniques, reducing wastage by 61%.
  • Introduced environmentally friendly packaging for take-out orders, receiving positive customer feedback and reducing waste by 22% over 18 months.
  • Oversaw 18 corporate catering events leading to valuable repeat business, increasing long-term revenue potential by $13.

Affiliations

  • National Association of Social Workers
  • Local Farmer's Market Vendor Network Seattle
  • Project Management Institute
  • Local Culinary Arts School Collaboration Raleigh
  • Society of Human Resource Management
  • International Bar and Restaurant Association (IBRA)
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Foodservice Professionals Network
  • American Marketing Association

Certifications

  • Vegan Dessert Food Handler Certification 2016
  • CompTIA Security+
  • Customer Service Excellence in Food Industry Certification
  • Certificate in Equipment Maintenance and Basic Repairs 2020
  • Certified Gluten-Free Practitioner (CGP)
  • Certified Retail Ice Cream Artist Ironclad Systems
  • Small Business Food Service Best Practices Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)

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You guys did everything right when it comes to creating a resume. It was perfect! Thank you so much for your help. UPDATE: I landed it!

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