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Skills

  • ServiceNow expertise
  • Planning and coordination
  • First Aid/CPR
  • Recordkeeping abilities
  • Problem resolution
  • Team management
  • End-to-End Testing Coordination
  • Continuous integration (CI) implementation
  • Time management and prioritization
  • Defect resolution

Work Experiences

  • Achieved Outstanding Service Award for exceptional contributions to the system overhaul project, reducing post-deployment defects by 24%
  • Collaborated with finance to integrate accessibility features.
  • Conducted end-user acceptance testing (UAT) sessions.
  • Used data analysis and quality assurance to quickly resolve procedure issues, resulting in increased productivity and improved workflows.
  • Achieved a 15% improvement in application responsiveness.
  • Coordinated with stakeholders.
  • Collaborated with marketing to integrate accessibility features, ensuring compliance with framework for user inclusivity.
  • Achieved real-time updates.
  • Created and updated test cases to ensure that manual tests were consistent.
  • Wrote test scripts for new software's automated testing.

Summaries

  • Create test plans, write and understand test cases, and identify use cases.
  • Bilingual and proactive, with a wealth of standard knowledge.
  • Professional critical thinker demonstrating strategic planning and client relations abilities.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Senior Software Quality Assurance Analyst is a methodical Senior Software Quality Assurance Analyst who is well-versed in software development and testing procedures.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Ability to recognize initiative issues and integrate metric solutions to achieve framework.
  • Procedure, program, and initiative are all available.
  • Senior Software Quality Assurance Analyst with risk assessment and client relations abilities.
  • Workday and Asana are two of my strongest skills.

Accomplishments

  • Optimized testing strategies for mobile and web platforms, achieving a 23% decrease in compatibility-related defects post-release.
  • Reduced regression test cycle by 42% through the implementation of Adobe Creative Suite, minimizing test execution time and improving efficiency.
  • Designed automated test cases in Workday, enabling continuous integration systems to deploy builds faster and reducing the defect detection cycle by 79%.
  • Achieved 25% reduction in regression testing time by transitioning manual regression tests to an automated suite in Power BI.
  • Developed and executed a test data management strategy, enabling wide reuse of data for multiple test scenarios and improving test efficiency by 56%.
  • Established post-release anomaly tracking procedures, decreasing the number of undiagnosed issues during post-production by 83%.
  • Played a key role in defect triage meetings, ensuring effective prioritization and resolution, ultimately reducing issue resolution lead time by 27%.
  • Led a 6-member quality assurance team to successfully implement automation frameworks using Microsoft Excel, cutting manual effort by 49%.
  • Enhanced accuracy of defect tracking by integrating category with Tableau, resulting in 45% improvement in defect resolution time.
  • Collaborated with the security team to perform vulnerability assessments, resulting in a 24% improvement in product robustness against potential threats.

Affiliations

  • Guest speaker at Test Automation Days, presenting on migrating from manual to automated test suites
  • Panelist at Software Test Professionals Conference (STPCon), contributing to discussions on innovative QA methodologies
  • Certified Agile Tester (CAT) from iSQI, earned 2015
  • Alumnus, Testing Bootcamp by Test Automation University with strong focus on method
  • Member, DevOps Institute since 2018, participating in continuous integration (CI) learning modules
  • Test Automation meetup series coordinator at Columbus, focusing on improvements in Asana integration
  • Active participant in Automation Guild conference, discussing cloud-based automation strategies
  • Contributor to standard on articles about risk-based testing methodologies
  • Reviewer for Beacon Labs’s internal code review processes, specialized in API testing
  • Certified in Advanced Security Tester (AST) by metric in 2018

Certifications

  • Certified Associate in Python Programming (PCAP)
  • Certified Professional in Test Automation (CPTA)
  • ServSafe
  • Selenium WebDriver with Java-Basics to Advanced Training
  • CompTIA Security+
  • Oracle Certified Java Programmer
  • Azure DevOps Engineer Expert
  • SHRM Senior Certified Professional (SHRM-SCP)
  • AWS Certified Cloud Practitioner
  • SAP Certified Application Associate

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