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Skills

  • A/B testing
  • Customer service
  • Cross-functional team leadership
  • Paid online advertising strategies
  • Program equipment
  • Online Brand Reputation Management
  • SEO optimization
  • First Aid/CPR
  • Market penetration analysis
  • Operational efficiency improvement

Work Experiences

  • Used on-site observation and personal interviews to identify individual employee strengths.
  • Advised C-suite executives on digital transformation initiatives.
  • Analyzed competitors’ online presence.
  • Transported QuickBooks to one year customer locations.
  • Achieved results within the first 18 months.
  • Compiled research data and delivered professional presentations that highlighted findings and suggested improvements.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved 39% improvement in site speed.
  • Achieved results in the first three years.
  • Achieved a 69% increase in contract renewals.

Summaries

  • Achieved 35% ROI.
  • Boosted international project success by 26%.
  • 10 years of Miscellaneous experience as a talented program developer and director.
  • With an adaptable approach, he takes steps into new areas.
  • Adept at social media engagement.
  • Boosted e-commerce sales by 70%.
  • Well-versed in working with employees and leaders to resolve control and procedural issues that are causing business operations to suffer.
  • Achieved 82% market penetration.
  • Client-oriented consultant adept at social media engagement, raising brand visibility by 23% and achieving a 17% follower growth within three years.
  • Achieved 71% increase in site interactions for ecommerce clients.

Accomplishments

  • Partnered with UI/UX teams to redesign navigation flows, reducing user drop-off by 70% and enhancing overall user experience.
  • Optimized client websites using SEO best practices, resulting in a 14% increase in organic traffic over the past year.
  • Formulated an omni-channel marketing strategy for a client, resulting in a 13% uplift in digital sales within the first 10 months.
  • Led a client project aimed at increasing audience engagement, ultimately driving a 9% increase in website traffic over 6 months.
  • Collaborated with team of 8 in the development of system.
  • Reduced cart abandonment rates by 24% through the analysis of customer behavioral trends and modification of the checkout process.
  • Built and strengthened client relationships, achieving 13% client retention and securing recurring contracts.
  • Boosted email marketing campaign click-through rates by 51%, recommending personalized content approaches based on user segmentation.
  • Executed a digital transformation project that enhanced client visibility on social media platforms, boosting follower growth by 45%.
  • Restructured multiple failing online marketing campaigns, resulting in recovered monthly revenue upwards of $13 for clients.

Affiliations

  • Member, Content Strategy Forum
  • Active Member, American Marketing Association (AMA)
  • Affiliate, National Association of Sales Professionals (NASP)
  • Charter Member, Social Media Consultants Association (SMCA)
  • Certified Professional in Marketing Analytics, procedure
  • Affiliate, International E-Business Association (IEBA)
  • Active Member, Association for Computing Machinery (ACM)
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • Certified ScrumMaster (CSM), Scrum Alliance

Certifications

  • CompTIA Network+
  • Content Marketing Certification - standard / 2022
  • ServSafe
  • Facebook Certified Digital Marketing Associate
  • ScrumMaster® Certification (CSM) (2018)
  • Certified Public Accountant
  • Certified E-Commerce Specialist (CES) - Cedar Works
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Tag Manager Fundamentals Certification

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