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Skills

  • Literacy development
  • Data-driven decision making
  • Project organization
  • Cataloging and Classification
  • Assisting faculty research
  • Conflict resolution
  • Customer service
  • Regulatory compliance
  • Relationship development
  • Adult and youth programming

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 81% reduction in theft or loss.
  • Assessed library security protocols.
  • Created a wheelchair-accessible layout.
  • Reading trade publications and attending conferences kept me up to date on the latest trends and strategies in the field.
  • Oversaw the delivery of framework project by metric team, which resulted in procedure.
  • Attended by 14 community members.
  • Conducted staff cross-training.
  • Averaged 17 donated collections per the past year and sorted and shelved them.
  • Answered 6 calls per one year to help customers with their questions and concerns.

Summaries

  • Maintaining books, maps, and other collections is second nature to her.
  • Committed to enhancing library services, developed a reference desk training program that cut down response times by 6 months per inquiry.
  • Boosted academic usage by 85%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Creative and analytical problem-solver.
  • Advanced library accessibility.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Cut down response times by one year per inquiry.
  • Advanced digital resource availability.
  • Cataloged materials for historical research.

Accomplishments

  • Created a detailed collection development policy that enhanced the acquisition of new materials in line with community needs, increasing circulation by 77%.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 2 in the development of system.
  • Led a cross-department team to integrate e-books and audiobooks into the library’s catalog, boosting digital circulation by 30% %.
  • Reduced overdue book rates by 31% after revising the library’s communication policies and implementing email reminders for patrons.
  • Trained and onboarded 7 staff in usage of SAP, leading to a 82% increase in customer satisfaction with tech assistance.
  • Assisted in the curating and management of special collections, resulting in 9 new acquisitions that received public recognition.
  • Enhanced student research outcomes by introducing a targeted collection of academic databases and tools, resulting in scholarly output increase by 74% %.
  • Implemented a digital cataloging system that improved patron search accuracy by 83%.
  • Planned and executed a library inventory overhaul, reducing out-of-stock or misplaced materials by 46%.

Affiliations

  • Library and Information Technology Association (LITA)
  • National Association of Social Workers
  • Society of American Law Teachers (SALT)
  • Young Adult Library Services Association (YALSA)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Society of Midwest Archivists (SMA)
  • Academy of Certified Archivists (ACA)
  • Metadata and Digital Object Training Asana
  • International Federation of Library Associations and Institutions (IFLA)

Certifications

  • Certified Public Accountant
  • Grant Writing Certification by Vantage
  • Certified Archivist (CA)
  • Library Technology Certificate Program by Summit Group
  • Research Data Management Certificate through Coursera
  • Certified Library Manager (CLM) by Harbor & Co.
  • First Aid/CPR Certified
  • Cataloging and Classification Courses from WebJunction
  • Ebook Collection Development Certificate from Infopeople
  • Cisco Certified Internetwork Expert (CCIE)

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