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Skills

  • Retention rate optimization
  • Scholarship application consultancy
  • Problem resolution
  • Regulatory compliance
  • Digital marketing for student recruitment
  • Social media advertising QuickBooks
  • Team building
  • Calendar management for student events
  • Content creation for student outreach
  • Data-driven decision making

Work Experiences

  • Co-launched the ServiceNow.
  • Allowed the team to follow up with 17+ students each month.
  • Boosted first-year retention by 54%.
  • Boosted web traffic by 62% over the past year.
  • Achieved a 53% increase in applicants.
  • Collaborated with framework customers to determine their needs and deliver metric service.
  • Looked for industry trends on social media and through online sources.
  • Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
  • Contributed to 36% faster event setup.
  • Collaborated with the communications team.

Summaries

  • Student Outreach Specialist is a multi-talented Student Outreach Specialist who is consistently rewarded for planning and operational improvements.
  • Boosted outreach metrics.
  • Cross-functional collaborator with experience in coordinating outreach campaigns, securing more than $18 in sponsorships for annual student fairs.
  • Achieved a 48% increase in applications.
  • Coordinated outreach campaigns.
  • Boosted event attendance by 58%.
  • Costs were consistently reduced while profits were increased.
  • Within Community and Public Service, senior Student Outreach Specialist and outstanding performer in process improvement and project management.
  • Accomplished in coordinating high-impact student outreach events, achieving a 47% increase in applications and retention year-over-year.
  • Cross-functional collaborator.

Accomplishments

  • Created detailed weekly attendance and engagement reports for 6 student events, informing strategy adjustments.
  • Coordinated multi-campus student recruitment events, achieving a 46% on-time completion rate over several months.
  • Optimized outreach materials based on survey feedback from students, improving engagement by 25% in 2019.
  • Successfully managed 13 on-campus outreach events, achieving 74% attendee satisfaction ratings based on post-event surveys.
  • Collaborated with team of 18 in the development of method.
  • Created and maintained a calendar of outreach deadlines, successfully preventing 46% of deadline-related issues in 2023.
  • Redesigned the student outreach website, resulting in a 64% increase in user engagement and traffic in the past year.
  • Led content creation for outreach videos and presentations, increasing the video engagement rate by 38% on social media.
  • Designed cross-platform student surveys that achieved 83% response rate, providing actionable data for future outreach strategies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Association of Community Colleges (AACC)
  • Association for Orientation, Transition, and Retention in Higher Education (NODA)
  • Academy for Student Recruitment and Retention (ASRR)
  • International Association of Administrative Professionals
  • Lions Club
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • American College Personnel Association (ACPA)
  • Association of Information Technology Professionals
  • American Society for Training and Development (ASTD)

Certifications

  • Certified Educational Planner (CEP) program
  • Apple Certified Associate (ACA)
  • Student Recruitment & Retention Strategies Certification (SRRS) 2016
  • National Association of Student Personnel Administrators (NASPA) Certificate in Student Affairs Leadership
  • CompTIA Security+
  • NASPA Foundations of Student Affairs Credential 2016
  • Advising and Student Success Certificate metric
  • International Education Outreach Certification framework
  • Student Affairs and Services Advanced Practitioner Certification (SASAPC) 2022
  • Strategic Partnerships in Higher Education Certificate 2019

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