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Skills

  • Supervision
  • Bioinstrumentation
  • Technical problem resolution
  • Planning and coordination
  • Cross-functional team collaboration
  • Administrative support
  • Business operations
  • Customer service
  • Critical device fleet management
  • Cell therapy projects

Work Experiences

  • Answered 11 phone calls per two years to assist customers.
  • Collaborated with cross-functional teams.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Oversaw multiple capital projects at the same time, resulting in increased production, improved quality, and product line expansions.
  • Was in charge of all tasks delegated to me, including data analysis and cross-functional collaboration.
  • Achieved CPA recertification for 2023.
  • Achieved an X-year service contract.
  • Used my extensive background knowledge and engineering methodologies to solve a variety of design issues in a timely manner.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Took careful notes during the experiments and converted them into meticulous data reports for distribution to the entire staff.

Summaries

  • Looking for a place to put my well-developed analytical and problem-solving skills in a successful organization.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Cross-functional collaboration in framework settings and cross-functional collaboration in process improvement settings.
  • Bilingual biotechnology engineer with a strong work ethic.
  • Achieved 17% reduction in downtime across multiple facilities.
  • Senior Biomedical Technician with risk assessment and process improvement abilities.
  • Achieved Lean.
  • Achieved 27% uptime improvements.
  • Senior Biomedical Technician is a hardworking and dependable Senior Biomedical Technician who excels at client relations and workflow optimization.
  • Achieved project completion.

Accomplishments

  • Pioneered the use of cutting-edge ServiceNow for diagnostics and repair, reducing manual interventions and improving overall equipment accuracy by 33%.
  • Led a multi-year initiative to modernize ICU category equipment, positively impacting patient outcomes and reducing surgery delays caused by equipment failures.
  • Utilized root cause analysis methodologies to decrease recurring failures on standard, successfully reducing repeat incidents by 61% during several months.
  • Initiated and managed a vendor service consolidation initiative for all medical devices, saving the hospital 18 annually while maintaining full compliance with OEM standards.
  • Collaborated with cross-functional teams to upgrade ServiceNow in compliance with evolving industry and safety standards, enhancing system efficiency and patient care.
  • Played a key role in the hospital's successful transition to digital health records by ensuring seamless integration between patient monitoring equipment and the EHR system.
  • Spearheaded a process improvement initiative focused on laboratory diagnostic tools, reducing test equipment calibration time by 19% and improving test result accuracy.
  • Trained over 9 clinical staff members on process functionality, helping reduce equipment misuse incidents by 83%.
  • Guided a 7-person team in upgrading telemetry and monitoring systems hospital-wide, improving patient monitoring accuracy and system uptime during high-risk procedures.
  • Utilized advanced diagnostic tools such as metric to swiftly identify faults, improving repair times and preserving device functionality in critical care units.

Affiliations

  • Attended the Advanced Troubleshooting Techniques for Medical Devices seminar organized by Cedar Works in 2021
  • Certified Biomedical Equipment Technician (CBET), achieved 2015
  • Member, Association for the Advancement of Medical Instrumentation (AAMI) since 2024
  • Active member of the Institute of Electrical and Electronics Engineers (IEEE) Healthcare Technology chapter since 2022
  • Affiliated with the Board of Examiners for Biomedical Engineering Technicians (BEBET) since 2021
  • Active participant in the National Association of Biomedical Technicians (NABT) since 2019
  • Held a seat on the Clinical Engineering Advisory Board for Vantage from 2019 to 2018
  • Completed the Procurement and Budgeting for Medical Devices workshop hosted by standard in 2020
  • Completed AAMI's Advanced Biomedical Device Management course in 2019
  • Completed the Practical Applications of Cybersecurity in Healthcare course, hosted by AAMI in 2018

Certifications

  • HIPAA Compliance Certification – Beacon Labs or 2016
  • Medical Device Directive 93/42/EEC Internal Auditor Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • FDA 21 CFR Part 820 Quality System Regulation Certification
  • Biomedical Science Degree (B.Sc.) – Vantage
  • Project Management Professional (PMP)
  • Master’s Degree in Biomedical Engineering (M.S.) – Meridian
  • Medical Devices Risk Management ISO 14971 Certification
  • Apple Certified Associate (ACA)
  • ServSafe

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