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Skills

  • Data analysis and reporting
  • CCTV installation
  • Loss Prevention Auditing
  • Emergency response planning
  • Root cause analysis
  • Incident report generation
  • Loss prevention assessment programs
  • Conflict resolution techniques
  • Inventory control optimization
  • Budgets

Work Experiences

  • Transported Workday to 6 months customer locations.
  • Achieved resolution in 6 months.
  • Achieved results in the first 15 quarters.
  • Answered 2 calls per several months to help customers with their questions and concerns.
  • Surveillance, detection, and criminal processing for theft and criminal cases were all under my supervision.
  • Collaborated with the HR department.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 43% decrease in operational losses.
  • Conducted post-incident reviews.
  • Completed loss prevention audits.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Experienced in developing, implementing, and overseeing loss prevention initiatives and programs.
  • Achieved a 49% reduction in high-risk categories.
  • Achieved a 71% decrease in internal theft.
  • Working knowledge of security systems and databases is required.
  • Developed key strategic alliances to help the company achieve its goals.
  • Contributed to a 47% reduction in shrinkage.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Contributed to a 83% reduction in internal theft incidents.
  • Achieved favorable legal outcomes worth over $15.

Accomplishments

  • Optimized loss prevention protocols and improved compliance, leading to a 39% reduction in fraudulent returns.
  • Created and executed a compliance-driven security upgrade program in coordination with external evaluators, contributing to a Employee of the Year for best practices in loss prevention.
  • Reduced annual pilferage by 60% by implementing stringent inventory control processes and encouraging team-led audits.
  • Spearheaded the introduction of a Microsoft Excel-based analytics tool for behavioral monitoring resulting in improved theft detection case management by 73%.
  • Managed and enhanced access control systems, reducing unauthorized access to secure areas by 70%.
  • Led a service improvement initiative that reduced the incidence of repeat offenders by 68% over one year.
  • Coordinated mystery shopper programs to assess and address security vulnerabilities, leading to a 50% increase in staff adherence to loss prevention practices.
  • Recognized by system for innovative store loss prevention tactics leading to a 38% lower theft rate in 2020.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed an early-warning fraud detection system to monitor high-risk transactional patterns, resulting in a 62% reduction in fraudulent POS transactions.

Affiliations

  • Metro Loss Prevention Association (MLPA)
  • Project Management Institute
  • Certified Security Project Manager (CSPM) Credential
  • Society of Women Engineers
  • Retail Industry Leaders Association (RILA)
  • Association for Computing Machinery
  • International Association of Professional Security Consultants (IAPSC)
  • National Retail Federation (NRF) Loss Prevention Council
  • Association of Certified Fraud Examiners (ACFE)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certificate in Financial Crime Prevention by process
  • Certified Internal Auditor (CIA) by Institute of Internal Auditors (IIA)
  • Security Risk Assessment and Management Certification by Summit Group
  • Master Loss Prevention Specialist (MLPS) by National Retail Federation (NRF)
  • Certified Protection Professional (CPP) by ASIS International
  • Certified Public Accountant
  • Workplace Violence Prevention Specialist (WVPS) by Cedar Works
  • Apple Certified Associate (ACA)
  • Loss Prevention Qualified (LPQ) Certification by the Loss Prevention Foundation
  • CCTV Installation Certification by process

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