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Skills

  • Ocean exports
  • Computer literate
  • Automotive logistics and procedures
  • CPR certified
  • Problem resolution
  • Preparing deliveries
  • Heavy industrial equipment
  • Handheld scanners
  • Customer satisfaction
  • Operational improvement

Work Experiences

  • Achieved zero storage-related injuries for 9 months.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Activated cross-department merchandise flow.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with third-party vendors in order to implement a new Salesforce system.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Kept track of how much time I spent on each assignment each day for productivity reporting.
  • Answered 13 calls per one year to help customers with their questions and concerns.
  • Activated cross-department merchandise flow, improving store in-stock conditions by 78% during key retail events.
  • Accounted for items within the inventory chain.

Summaries

  • Merchandise Processor who is well-versed in the safe operation of heavy machinery such as pallet jacks, cherry pickers, and forklifts.
  • Expert at moving merchandise between receiving, staging, storage, and shipping areas in a safe and timely manner.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Clear understanding of budget management and project management as well as budget management training.
  • Within Transportation, senior Merchandise Processor and outstanding performer in stakeholder engagement and cross-functional collaboration.
  • Merchandise Processor was successful in streamlining warehouse operations and procedures.
  • Knowledgable in a variety of design and testing methodologies.
  • Determined Logistics Manager with a knack for negotiating and putting cost-cutting measures in place without sacrificing quality.
  • Top-producing salesperson and industry expert in Transportation.
  • Self-motivated and open to working a variety of shifts.

Accomplishments

  • Successfully improved product life-cycle tracking by introducing Power BI, allowing better forecasting and inventory planning.
  • Implemented a barcode scanning system that sped up daily restocking processes by 48%, improving inventory turnover efficiency.
  • Proactively implemented OSHA-required operational changes that enhanced workplace safety, contributing to 3 months without injury incidents.
  • Optimized warehouse layout based on product demand patterns, improving pick-and-pack times by 14 minutes per order.
  • Worked closely with back-office teams to ensure smooth order processing, resulting in a 78% improvement in warehousing time management.
  • Served as a liaison between sales and warehouse teams, ensuring orders were fulfilled correctly, improving customer satisfaction by 43%.
  • Reduced order inaccuracies by introducing a standardized packing checklist, cutting re-sent orders by 54%.
  • Supported shipping operations by automating the batch process algorithm using HubSpot, leading to 58% faster out-the-door times.
  • Contributed to cost-saving measures in packing operations, saving $9 annually without sacrificing product safety or quality.
  • Executed safety guidelines in compliance with OSHA regulations, maintaining zero warehouse-related injuries for 2 consecutive months.

Affiliations

  • Society of Women Engineers
  • Professional Material Handling Alliance (PMHA)
  • International Safety Equipment Association (ISEA)
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • Institute of Supply Chain Management (ISM)
  • National Association of Retail Merchants (NARM)
  • Certified Warehouse Operations Manager (CWOM)
  • Lions Club
  • Certified in Production and Inventory Management (CPIM)

Certifications

  • Supply Chain Management Professional Certificate by procedure
  • Certified Supply Chain Professional (CSCP) by APICS
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Distribution Supervisor (CDS) by WERC
  • Certified Hazardous Materials Manager (CHMM) by IHMM
  • ISO 9001:2015 Quality Management Systems Lead Auditor
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Certified Warehouse Management Specialist
  • Certified Warehouse Logistics Professional (CWLP) by Warehouse Education and Research Council (WERC)
  • SHRM Senior Certified Professional (SHRM-SCP)

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