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Skills

  • Relationship development
  • Regulatory compliance
  • Professional referral network
  • Student progress reporting
  • Local partnership development
  • Special education
  • Career pathway guidance
  • Conflict resolution and mediation
  • Diverse groups presentations
  • Advising process enhancements

Work Experiences

  • Achieved a 45% improvement in retention rates after one semester.
  • Had an excellent attendance record and was always on time for work.
  • Coached veterans on utilizing educational benefits.
  • Assisted students with course scheduling challenges.
  • Oversaw the delivery of initiative project by process team, which resulted in framework.
  • Achieved a 18% reduction in dropout rates.
  • Assisted students with course scheduling challenges by interpreting degree requirements and minimizing excessive credits, reducing time to graduation by 18 semesters on average.
  • Looked into complaints and collaborated with students, parents, and teachers to find solutions.
  • Looked for industry trends on social media and through online sources.
  • Advised students on how to choose courses that would help them achieve their career goals.

Summaries

  • Achieved a 21% reduction in advising processing times.
  • Achieved results institutions-wide within one academic cycle.
  • Within Miscellaneous, senior Educational Advisor and outstanding performer in quality assurance and vendor management.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Determined School Counselor with a track record of success in assisting students in achieving educational and personal goals.
  • Achieved a 74% drop in academic probation rates.
  • Budget management and cross-functional collaboration, a results-oriented School Counselor and team facilitator who is skilled at coordinating and implementing IEP and 504 plans.
  • Adept in the development of digital solutions, driving a 57% increase in student engagement with a new advising platform launched in 2021.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • When reviewing reports on the effectiveness of the counseling program to identify areas for improvement, be results-oriented.

Accomplishments

  • Assisted first-generation college students with personalized advising plans, increasing academic satisfaction ratings by 47%.
  • Developed a digital attendance tracking tool for advising appointments, improving student accessibility to services by 76%.
  • Utilized predictive academic data to identify at-risk students, reducing dropouts by 82% during the academic year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with career services on internship placement for students, resulting in a 81% rise in internship completion rates.
  • Developed custom advisory plans for students with specific learning difficulties, improving their overall academic performance by 22%.
  • Exploited online learning tools like HubSpot, enhancing course decision-making processes, which led to improved adherence to advising recommendations.
  • Conducted one-on-one career advisement for 10 students, resulting in a 48% uptick in students securing internships post-advisement.
  • Led training workshops for faculty advisors, updating them on new career pathway options and increasing career satisfaction among students by 39%.
  • Authored and distributed student success guides to over 9 students, improving understanding of academic requirements by 67%.

Affiliations

  • National Association of Graduate Admissions Professionals (NAGAP)
  • National Honor Society for Academic Advisors
  • Project Management Institute
  • The Association of Governing Boards of Universities and Colleges (AGB)
  • Society of Human Resource Management
  • Phi Delta Kappa International (Education Honor Society)
  • Global Community for Academic Advising
  • National Association of Advisors for the Health Professions (NAAHP)
  • Toastmasters
  • American Association of University Administrators (AAUA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Train-the-Trainer Certification for Academic Workshop Facilitation 2021
  • CompTIA A+ Technician
  • Graduate Advising Professional Development Certification 2020
  • Advanced Diversity and Inclusion in Academic Advising from Ironclad Systems
  • Certified Public Accountant (CPA)
  • Certified Personal and Academic Life Coach by Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Academic Advising Association (NACADA) Annual Conference Participation Certificate 2015
  • ServSafe

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