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Skills

  • Spreadsheet management
  • Document preparation
  • Business Administration
  • Confidential data handling
  • Team building
  • Regulatory compliance
  • Faculty onboarding
  • Budgets
  • Business operations
  • Multi-line phone proficiency

Work Experiences

  • Acted as the main liaison between students and faculty.
  • Boosted department visibility.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Coordinated with student services to schedule appointments for faculty office hours, resulting in a 16% increase in student engagement.
  • Planned, scheduled, and organized business and social events, as well as meeting and travel calendars.
  • Acted as the main liaison between students and faculty members, resolving over 17 inquiries each semester.
  • Coordinated with faculty members to ensure timely submission of course materials, resulting in a 64% improvement in class preparedness.
  • Automated the generation of student grade sheets.
  • Assisted in the accreditation process for the department.
  • Collaborated with Microsoft Excel to create and update faculty profiles, saving 6 hours of manual entry work weekly.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Analytical and quick-thinking Faculty Staff Assistant, consistently achieving a 39% improvement in class preparedness by managing faculty course material submissions.
  • Accomplished Faculty Staff Assistant.
  • Automated faculty rosters and grade sheets.
  • Achieved a 42% improvement in class preparedness.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Workday and Microsoft Excel are two of my strongest skills.
  • Adept in managing sensitive faculty evaluations.
  • Meticulous Faculty Staff Assistant capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Adobe Creative Suite.

Accomplishments

  • Executed 7 student evaluations for end-of-term feedback, processing results that led to automated.
  • Conducted a faculty satisfaction survey, resulting in actionable insights that increased department satisfaction by 73%.
  • Updated and maintained course materials in system, leading to a 46% increase in student engagement and satisfaction.
  • Served as a communication liaison for approximately 14 students and faculty members each semester, resolving 5 inquiries and ensuring prompt solutions.
  • Collaborated with IT to resolve technical issues with method, reducing system downtime by 57%.
  • Managed relationships with external vendors and service providers, renegotiating contracts to achieve cost savings of 71% for the faculty department.
  • Enhanced confidential data handling and privacy measures, ensuring compliance with FERPA regulations and avoiding potential breaches.
  • Organized and facilitated undergraduate and graduate student orientations that improved clarity on departmental processes and roles by 84%.
  • Improved the department’s handling of inquiries by developing a comprehensive FAQ document for students, reducing repetitive questions by 67%.
  • Collaborated with team of 14 in the development of process.

Affiliations

  • American Society of Safety Professionals
  • Society for Human Resource Management (SHRM) – Higher Education Sector
  • Society for College and University Planning (SCUP)
  • National Association of College and University Business Officers (NACUBO)
  • American Medical Informatics Association
  • Academic Event Management Association
  • Council on Higher Education Accreditation (CHEA)
  • National Council on Administrative Coordination in Higher Education
  • Association of Professional Administrators (APA)
  • Association for the Study of Higher Education (ASHE)

Certifications

  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified in University Governance (CUG) Harbor & Co.
  • Compliance and Risk Management in Higher Education Cedar Works
  • Certified Administrative Manager (CAM)
  • Certified Technology Specialist (CTS) Cedar Works
  • Certified Procurement Professional (CPP) Miscellaneous
  • Information & Records Management Certificate Program Harbor & Co.
  • ServSafe
  • Advanced Certificate in Event Management for Faculty Staff Northwind

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