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Skills

  • Policy development and implementation
  • Recruitment
  • First Aid/CPR
  • Data-driven decision making
  • Employee relations
  • Contract negotiation
  • Communications
  • Customer service
  • Union negotiations
  • Training development

Work Experiences

  • Improved office processes, such as record tracking and system, by implementing process improvements.
  • Addressed and resolved 82% of grievances.
  • Completed transition within 13 months.
  • Collaborated with the executive team on compensation packages.
  • Designed and carried out succession planning initiatives for critical leadership roles, resulting in internal promotions to 12% of high-level vacancies.
  • Served as a staff advocate, encouraging and assisting method in identifying and resolving conflicts.
  • Developed and implemented performance management frameworks tailored to regional needs, increasing productivity metrics by 33%.
  • Advisored regional leadership on regulatory compliance for labor laws specific to Raleigh, successfully passing Human Resources audit with no legal repercussions.
  • Covered 4 branches.
  • Achieved promotion-readiness for 67% of managerial candidates.

Summaries

  • Balanced employee needs with fiscal responsibility.
  • Collaborated with external vendors.
  • Regional Director of Human Resources is a multi-talented Regional Director of Human Resources who is consistently rewarded for planning and operational improvements.
  • Strengths in data analysis and risk assessment backed up by Human Resources training.
  • Adept at managing complex HR challenges, including negotiating collective bargaining agreements that balanced employee needs with fiscal responsibility, reducing grievances by 30%.
  • Accomplished in coaching and development, creating tailored leadership programs that advanced promotion readiness by 85% at regional level within 2016.
  • Regional Director of Human Resources with 13 years of successful strategic planning and budget management experience.
  • Analyzing company needs and developing long-term solutions to meet personnel objectives is second nature to me.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Achieved a 35% reduction in time-to-fill rates.

Accomplishments

  • Optimized employee referral program, resulting in an increase of 66% in hiring via employee networks and reducing overall recruiting costs by $13.
  • Documented and resolved initiative which led to standard.
  • Implemented a region-wide Mental Health and Wellness program that resulted in a 78% improvement in employee wellbeing metrics within 8 months.
  • Developed and launched a talent management succession program, ensuring 53% readiness for key leadership vacancies over 14 years.
  • Reduced onboarding time from 9 to 16 days by revamping the orientation process and implementing digital tracking systems, resulting in 40% faster team integration.
  • Facilitated compliance training across all regional offices, achieving full regulatory adherence with metric for the Midwest, reducing legal risks by 31%.
  • Improved employee satisfaction scores by 59% across the Southeast through the successful launch of a new employee feedback and survey system.
  • Created compliance checklists that streamlined adherence with changing labor laws in 17 territories, reducing compliance issues by 38% year-over-year.
  • Resolved product issue through consumer testing.
  • Successfully mediated and resolved major labor disputes, reducing potential legal costs by $18 and avoiding work stoppages across the Southeast.

Affiliations

  • Corporate Wellness Association (CWA)
  • Total Rewards Leadership Forum
  • American Marketing Association
  • Academy of Human Resource Development (AHRD)
  • Toastmasters
  • Society of Industrial Organizational Psychology (SIOP)
  • Council of Human Resources Executives (CHRE)
  • National Human Resources Association (NHRA)
  • World Federation on Personnel Management Associations (WFPMA)
  • International Council of Nurses

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Planner for Employee Engagement Initiatives
  • Society for Human Resource Management - Certified Professional (SHRM-CP)
  • Human Resources Information Professional (HRIP)
  • Advanced Executive HR Leadership Program
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Strategic Human Resources Leadership Certification
  • Associate Professional in Human Resources (aPHR)

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