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Skills

  • Supervision
  • Continuous Improvement Initiatives
  • Statistical Process Control (SPC)
  • Communications
  • Audit Documentation Development
  • Team building
  • Process improvement
  • Metric equipment
  • Organization
  • Failure mode and effects analysis (FMEA)

Work Experiences

  • Investigated test results that appeared to be suspect.
  • Collaborated with external auditors to ensure adherence to all relevant laws and standards, yielding zero non-conformances in 2018.
  • Achieved zero quality issues during external audits in 2023.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Analyzed historical defect data.
  • Achieved a 54% compliance rate.
  • Achieved results within two years.
  • Achieved a 41% decrease in critical errors.
  • Documented and executed detailed test plans and test cases, as well as summarized and logged audit findings for reporting purposes.
  • Conducted failure mode and effects analysis (FMEA) for new product trials.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Associate Quality Analyst experienced in CAPA and continuous process optimization, enhancing performance and reducing customer complaints by 84% following new product launches.
  • Quality Control Analyst with experience in both qualitative and quantitative analysis techniques.
  • Experienced Quality Control Analyst with a track record of using hands-on inspections, testing methods, and data analysis to improve products and procedures.
  • Achieved a 61% increase in product quality.
  • Associate Quality Analyst knowledgeable in ISO certifications.
  • Achieved a 43% increase in audit success rate.
  • Clear understanding of risk assessment and stakeholder engagement as well as team leadership training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at performing root-cause analysis.

Accomplishments

  • Performed root cause analysis for quality defects, reducing non-conformances by 46% over a period of 11 months/framework.
  • Designed and led QA/QC training programs, improving team knowledge and resulting in a 51% increase in first-time-right production.
  • Assisted in the successful ISO Scrum Master recertification process, maintaining compliance across all product lines.
  • Utilized Six Sigma techniques to troubleshoot manufacturing defects, driving a 52% improvement in first-pass yield.
  • Championed quality improvement initiatives that led to a 74% decrease in customer complaints post-launch.
  • Developed training programs for quality control staff, increasing inspection effectiveness by 19%.
  • Proactively identified process inefficiencies, leading to a 5% reduction in production delays.
  • Drove quality improvement efforts that increased on-time delivery for finished goods by 62%, meeting key customer deadlines.
  • Collaborated with product engineers to resolve design errors, improving overall product quality and achieving a 60% on-time product release.
  • Implemented Statistical Process Control (SPC) measures that improved product quality and reduced defect rates by 41%.

Affiliations

  • Society for Risk Analysis (SRA) Member
  • Project Management Institute
  • Member of the Software Quality Professional Association (SQPA)
  • Society of Human Resource Management
  • American Society for Quality (ASQ) Membership
  • Contributor to the Quality Matters Forum (2024)
  • International Council of Nurses
  • Risk Management Professional (RMP) Candidate
  • Quality Assurance Analyst for SAP User Group
  • Attendee at Reliability and Maintainability Symposium (RAMS)

Certifications

  • Automated Quality Analyst Certification - SAP - Harbor & Co.
  • Certified Reliability Engineer (CRE) – Vantage, 2019
  • Automated Testing Certification for Selenium - Brightline
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified Quality Analyst (CQA) - Harbor & Co.
  • SAFe Certification (Scaled Agile Framework) - Beacon Labs
  • Certified Software Quality Engineer (CSQE) - Brightline
  • ISTQB Certified Tester Foundation Level (CTFL) - Summit Group
  • ServSafe

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