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Skills

  • Recording vital signs
  • Medical records management
  • Logistical Efficiency Improvement
  • Direct patient care
  • Bedside manner and compassionate care
  • Responding to emergencies
  • Chronic Care Management Support
  • Multilingual patient communication (Japanese)
  • Data entry
  • EMR / EHR

Work Experiences

  • Achieved Employee of the Year for patient satisfaction in 2015.
  • Conducted patient education.
  • Achieved results within one year.
  • Addressed real-time care needs.
  • Adhered to updated CDC regulations.
  • Administered bedside personal hygiene care.
  • Drove patients between rooms, appointments, and testing sites.
  • Assisted families through the process.
  • Promoted good oral and personal hygiene by assisting procedure patients with shaving, bathing, and tooth brushing.
  • Assisted in virtual care logistics.

Summaries

  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Sincere nursing professional with exceptional skills in assessing patient needs and collaborating with healthcare teams.
  • While serving patients of all backgrounds, I am committed to maximizing patient satisfaction, safety, and wellness.
  • Adept in providing culturally sensitive care.
  • Accomplished Nursing Support Technician experienced in delivering post-surgical care and wound care education, contributing to a 16% reduction in rehospitalizations through consistent patient follow-up.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advanced capabilities in post-surgical care.
  • Healthcare professional with experience managing specimens, assisting with mobility, and responding to emergencies.
  • Adept in providing culturally sensitive care, Nursing Support Technician committed to delivering personalized service, leading to measurable increases in patient satisfaction by fostering inclusivity.
  • Accomplished Nursing Support Technician.

Accomplishments

  • Facilitated better communication between patients and healthcare providers during virtual consultations by handling technical prep, reducing consultation time by 33% minutes.
  • Resolved product issue through consumer testing.
  • Trained new department interns and support staff on safe patient handling and EHR protocols, improving departmental efficiency by 26%.
  • Adhered to privacy regulations such as HIPAA when managing and documenting patient data, ensuring compliance and safeguarding patient information.
  • Proactively identified patients at risk for clinical deterioration, leading to early interventions and improved recovery rates by 23%.
  • Efficiently managed patient transport logistics for tests and treatments, contributing to a 35% improvement in overall department coordination and scheduling.
  • Supported the human resources unit's infection control efforts, contributing to a 62% reduction in hospital-acquired infections over one year.
  • Played a key role in the implementation of new electronic monitoring tools, fostering a 23% decrease in time spent on manual data entry.
  • Monitored pressure ulcer prevention protocols, achieving a 51% decrease in new occurrences of pressure ulcers in operations over 18 months.
  • Collaborated with team of 8 in the development of initiative.

Affiliations

  • Sigma Theta Tau International Honor Society of Nursing
  • American Hospital Association (AHA)
  • American Assembly for Men in Nursing (AAMN)
  • American Society for Healthcare Risk Management (ASHRM)
  • National Council of State Boards of Nursing (NCSBN)
  • American Association of Neuroscience Nurses (AANN)
  • American Association of Critical-Care Nurses (AACN)
  • Society for Healthcare Epidemiology of America (SHEA)
  • Emergency Nurses Association (ENA)
  • National Healthcareer Association (NHA)

Certifications

  • Basic Medical Terminology Certificate - 2020 - program
  • Certified Public Accountant
  • Certified Medical Assistant (CMA) – Harbor & Co.
  • Medication Administration Training (MAT) - Beacon Labs
  • Certified Geriatric Nursing Assistant (CGNA) - 2019 - Brightline
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certified Patient Care Technician/Assistant (CPCT/A) - NHA - 2024
  • ServSafe
  • Certified Business Analysis Professional (CBAP)

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