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Skills

  • Standard equipment
  • Operational improvement
  • Hydraulic system troubleshooting
  • Supervision
  • Team Leadership
  • Project organization
  • Process improvement
  • Critical thinking in repair operations
  • Fleet maintenance strategy
  • Blueprint analysis

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Addressed issues related to improper fixes.
  • Achieved results over a period of 6 years.
  • Achieved a 73% increase in team efficiency.
  • Achieved a 42% reduction in warranty claims.
  • Collaborated with engineers and production teams to customize and upgrade equipment to meet specific underground operation needs, increasing operational efficiency by 68%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated with the supply chain team.
  • Achieved a repair service award from Beacon Labs for maintaining a consistent response time under 10 hours for all emergency breakdowns.
  • Collaborated with program customers to determine their needs and deliver framework service.

Summaries

  • Advanced troubleshooting capabilities in both diesel and electric systems, identifying potential failures during routine inspections to avert costly repairs.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Achieved successful negotiations and claim settlements.
  • Achieved dependable hydraulic system performance.
  • Consistent record of sourcing high-quality parts.
  • Consistently reduced downtime through expert diagnosis and repair of underground mobile equipment, contributing to a 25% increase in equipment availability.
  • Consistent record of sourcing and maintaining high-quality parts that saved the company $3 over the last the past year while reducing repair costs.
  • Achieved 56% improvement in fleet reliability.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Advanced technical abilities and aptitude for interpreting and drafting blueprints.

Accomplishments

  • Reduced maintenance costs by 40% by sourcing and validating equivalent parts without sacrificing equipment performance or safety.
  • Collaborated with team of 3 in the development of initiative.
  • Regularly maintained diagnostics equipment and tools, ensuring 73% accuracy in system troubleshooting.
  • Worked closely with manufacturers to troubleshoot recurring mechanical problems, ensuring timely resolutions and warranty claims worth $5.
  • Led cross-functional repair teams to tackle major underground equipment failures, reducing overall downtime by 3 hours.
  • Monitored equipment usage patterns and provided timely feedback to operators, cutting down on wear-and-tear related repairs by 59%.
  • Updated equipment to meet the latest MSHA safety and compliance standards, ensuring zero penalties during regulatory audits conducted in 2021.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proactively facilitated training workshops on mechanical diagnostics, improving team performance indicators by 41% across 3 attributes.
  • Worked on continuous process improvement initiatives to enhance underground vehicle repair efficiency, contributing to achieving program.

Affiliations

  • Lions Club
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • International Council for Machinery Lubrication (ICML)
  • Association of Information Technology Professionals
  • Heavy-Duty Aftermarket Industry Association (HDAIA)
  • International Council of Nurses
  • Ingersoll-Rand Certified Mechanics Program
  • Accredited Mobile Equipment Repair Technicians (AMERT)

Certifications

  • OSHA 10-Hour Construction Safety and Health Certification
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Underground Mining Supervisor Certification - Raleigh
  • Vehicle and Equipment Maintenance Management Certificate Cedar Works
  • Certified Construction Equipment Manager (CCEM) - American Institute of Constructors
  • Cisco Certified Internetwork Expert (CCIE)
  • Commercial Driver License (CDL) - Class A
  • Hydraulic Systems Certification (IFPS)
  • BOCES Certificate in Medium/Heavy Truck Technology

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