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Skills

  • Sound judgment
  • Insurance billing
  • Accessibility improvements for digital resources
  • Policy/program development
  • Bulk pricing negotiation strategies
  • Performance improvements
  • Cost-efficiency strategies in material procurement
  • Schedule management
  • Purchasing and planning
  • Administrative support

Work Experiences

  • Improved operational quality by delivering and implementing staff engagement, gender diversity, and cultural programs, as well as a robust reporting tool.
  • Devised and implemented effective sales strategies that resulted in the team's monthly sales goals for Jira being exceeded.
  • Set a sales budget for all prime costs, loss of goods, and controllable items to improve cash flow.
  • Use my experience to create and implement corporate communication plans.
  • Evaluated, optimized, and raised operations to meet current and anticipated demand.
  • Improved resource allocation while keeping expenses under tight control.
  • Was in charge of the day-to-day operations of initiative business, which included 3 employees spread across 14 locations.
  • Conducted several months staff evaluations and made any necessary promotions, realignments, or force reductions.
  • Analyzed financial statements and initiative reports to track method performance and come up with ways to improve and cut costs.
  • Oversaw and improved a variety of procedures, including requirements, gap analysis, training and development, and the implementation of new programs.

Summaries

  • Proven track record of developing and implementing targeted business operations plans, as well as overseeing initiative aspects that result in process.
  • Strong technical skills and experience in budget management.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Course Materials Manager with 9 years of experience in operations management, directing system and process daily activities.
  • Ability to recognize initiative issues and integrate process solutions to achieve system.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Looking forward to taking on a new challenge with a successful team.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Oversaw the distribution of digital course packs, contributing to a 67% increase in student engagement with online resources.
  • Oversaw the implementation of a universal textbook ordering platform, reducing order-processing errors by 39%.
  • Expanded the institution’s Open Educational Resource offerings, providing students with free resources for 7 courses, saving them $4 annually.
  • Collaborated with departmental leadership to optimize course material selection, leading to a 17% improvement in student satisfaction with course resources.
  • Developed and led training workshops for faculty on using Open Educational Resources (OER), boosting adoption rates by 61% in 2017.
  • Oversaw the shift from print to digital resources across the campus, leading to a 80% decrease in logistical costs and format errors.
  • Created a tracking system for textbook returns and exchanges, lowering loss rates by 15% over 18 months.
  • Standardized vendor selection for course materials, resulting in improved pricing, lead times, and service quality across all campuses.
  • Successfully managed a department budget of $13, achieving a net savings of 46% under the forecasted expenditure.
  • Collaborated with IT and academic teams to enhance the accessibility of digital course materials, leading to Top Performer in 2023.

Affiliations

  • Regular attendee of the Textbook Adoption Policy Summit, engaging with educators and publishers to streamline textbook procurement processes.
  • Served as a Member of the Campus Resource Allocation Committee, evaluating the effectiveness of institutional spending on educational materials.
  • Completed Certified Inventory Optimization Specialist (CIOS) training, improving inventory forecasting and accuracy by 44%.
  • Affiliated with the Association of Academic Bookstores, focusing on strategies for integrating sustainable practices in print-to-digital conversions.
  • Enrolled in advanced professional development courses for Digital Course Delivery at method, enhancing relevant skills in digital material management.
  • Member of the Higher Education Course Material Alliance, staying up to date on evolving legal and procurement practices for academic materials.
  • Member of the Academic Digital Content Consortium, focusing on transitioning traditional materials to accessible online platforms.
  • Affiliated with the Higher Education Leadership Forum, focusing on innovations in inventory and course material management.
  • Member of the National Association of College Stores (NACS), regularly attending annual conferences to stay informed on emerging trends in higher education course materials.
  • Completed Certification in Digital Rights Management for Academic Institutions, ensuring smooth operations in handling digital content licenses.

Certifications

  • Certified Operations and Materials Handler Supervisor – Seattle
  • Supplier Negotiation & Contracting Techniques Certification – Harbor & Co.
  • Instructional Materials Procurement Specialist Certification (IMPSC)
  • Certified Supply Chain Professional (CSCP) – Vantage
  • First Aid/CPR
  • MBA with a focus in Educational Management – 2022
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Textbook Manager (CTM) – Summit Group
  • Cisco Certified Network Associate (CCNA)

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