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Skills

  • Cost accounting
  • Vendor invoice processing
  • Claim accuracy validation
  • Continuous process improvement for claim handling
  • Audit preparation and response
  • Cash Flow analysis
  • General ledger accounting expertise
  • Emergency response billing procedures
  • Escalated billing inquiry management
  • Financial Management

Work Experiences

  • Achieved a 30% resolution rate.
  • Aligned updates with new category.
  • Had an excellent attendance record and was always on time for work.
  • Developed standard operating procedures for responding to urgent billing matters, improving response times by 82%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Paid vendors and employees by receiving and verifying expense reports and monitoring discount opportunities.
  • Aligned training with evolving insurance codes.
  • Achieved less than 49% variance from actual budgets.
  • Achieved recovery over 18 months.
  • Coordinated the invoicing process for first responder services.

Summaries

  • Emergency Response Billing Coordinator is a well-organized Accounting and Finance with 18 years of experience.
  • Proactive and self-motivated, with a high level of professionalism and excellent problem-solving skills.
  • Emergency Response Billing Coordinator who is results-oriented and has a track record of keeping finances up-to-date and accurate.
  • Dedicated to learning, growing, and succeeding in Accounting and Finance.
  • Achieved a 15% reduction in billing discrepancies.
  • Accomplished in managing 11+ monthly claims for emergency response services, with a focus on accuracy, error-free submissions, and timely reconciliations.
  • Accounting systems and related computer software programs, such as Tableau and Asana, are second nature to me.
  • Achieved a 78% recovery in lost revenue.
  • Clear understanding of client relations and team leadership as well as budget management training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Developed a comprehensive set of emergency billing KPIs, improving real-time monitoring of claim submissions by 8%.
  • Trained junior staff on billing coding requirements and key processes, resulting in fewer escalations and a 57% reduction in disputes.
  • Audited high-value claims and recovered 16 in overcharges, preventing revenue leakage for emergency response services.
  • Collaborated with external vendors to audit billing procedures, resulting in an 15% improvement in overall compliance.
  • Collaborated with IT teams to implement security measures that protected the organization's billing data, reducing breaches by 65%.
  • Reduced billing cycle times by 16% by integrating automated invoicing technologies.
  • Facilitated system integration between emergency response systems and billing platforms, enhancing data accuracy and reducing time lags by 32%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified bottlenecks in manual billing processes and proposed technology-driven solutions, reducing time to close by 23%.
  • Successfully handled and expedited 17 billing claims in high-pressure emergency situations, ensuring timely reimbursement.

Affiliations

  • Rotary International
  • Disaster Recovery Institute International (DRI)
  • Healthcare Financial Management Association (HFMA)
  • National Association of Social Workers
  • Society of Women Engineers
  • Association of Billing Technicians (ABT)
  • International Council of Nurses
  • American Society of Safety Professionals
  • Emergency Medical Services Association (EMSA)
  • Municipal Revenue Billing Coordinators Network (MRBCN)

Certifications

  • First Aid/CPR Certified
  • ServSafe
  • Certified Medical Reimbursement Specialist (CMRS) by AMBA
  • Apple Certified Associate (ACA)
  • Certified in Essentials of Patient Financial Services (CPAT) by AAHAM
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Revenue Cycle Representative (CRCR) by HFMA
  • Medical Auditing Certification (CPMA) by AAPC
  • Certified Outpatient Coder (COC) by AAPC

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