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Skills

  • Usage of test automation tools (e.g., QuickBooks)
  • Usage of continuous improvement methodologies in QA processes
  • Experience with regression and functional testing
  • Test plan creation and execution for flagship products
  • Usage of data analytics tools to enhance testing strategies
  • Defect identification and reporting process streamlining
  • Extensive test case redesign for improved coverage
  • Version control using tools such as system
  • Executing large scale test strategies in accordance with project deadlines
  • Risk management through system-wide vulnerability testing

Work Experiences

  • Interpret and put quality assurance standards into practice.
  • Collaborated cross-functionally with development and product teams to enhance testing procedures, fast-tracking releases while reducing defects by 32%.
  • Collaborated with UX and design teams.
  • Developed and enforced SLAs for defect resolution, reducing time-to-fix critical issues by 22% and improving overall customer satisfaction.
  • Ensure that quality and design requirements are met on a regular basis.
  • Developed detailed quality roadmaps.
  • Organize performance evaluations and make certain that performance standards are communicated and documented.
  • Clarified test specifications early.
  • Decreased test cycle time by 74%.
  • Developed a comprehensive quality assurance strategy.

Summaries

  • Delivered continuous improvement models.
  • Dedicated Senior QA professional.
  • Detailed-oriented Senior QA leader with over 11 years of experience in managing end-to-end testing and maintaining compliance with OSHA. Reduced operational defects by 69% and played a key role in the adoption of ServiceNow tools for data-driven QA processes.
  • Accomplished Senior QA leader.
  • Deployed automated frameworks.
  • Adept at ensuring projects meet OSHA requirements.
  • Bridged communication gaps between engineering and product teams.
  • Consistently reduced bugs by 82%.
  • Client-focused Senior QA leader.
  • Detail-oriented Senior QA leader.

Accomplishments

  • Created a comprehensive test strategy that reduced the defect leakage rate post-production by 15% during the initiative.
  • Introduced risk-based testing methodologies to prioritize testing efforts, reducing testing scope by 79% without compromising product quality.
  • Automated 9% of the test cases using procedure, reducing manual testing efforts by 39% while ensuring faster release cycles.
  • Implemented an automated reporting mechanism that provided daily insights on defect rates, enabling faster resolution times and improving stakeholder visibility.
  • Performed root cause analysis on recurring issues, implementing long-term solutions that reduced issue recurrence by 80%.
  • Played a pivotal role in passing the PMP by ensuring 74% compliance through rigorous QA processes across teams and geographies.
  • Implemented CI/CD integration into the testing pipeline, reducing the time for feedback loops on automated tests by 11 hours.
  • Authored a comprehensive QA knowledge management system, reducing onboarding time for new QA hires by 3 weeks.
  • Supervised the preparation and execution of end-to-end tests for complex integrations, maintaining project timelines and reducing post-launch issues by 36%.
  • Led the automation of regression test suites using Adobe Creative Suite, reducing manual testing time by 43% and improving overall testing efficiency by 54%.

Affiliations

  • Alumni, Advanced Software Testing Courses at process 2018
  • Certified, Certified Agile Tester (CAT) framework, Granted by Beacon Labs 2024
  • Active Member, American Software Testing Qualifications Board (ASTQB) 2024-2021
  • Mentor, Women in Testing and QA 2023-2024
  • Member, Scrum Alliance 2015-2016, ScrumMaster Certification method
  • Participant, Agile Alliance 2018-2019
  • Participated, Functional Testing Bootcamp organized by Vantage 2015
  • Participant, Selenium Users Group 2017-2024
  • Co-Chair, Annual Testing Process Improvement (TPI) Symposium Boston 2019
  • Certified Member, Hexawise Automation Testing Users Community 2022, Summit Group

Certifications

  • ISTQB Certified Tester, Advanced Level - Test Manager (CTAL-TM) - International Software Testing Qualifications Board (2017)
  • Certified Six Sigma Black Belt (CSSBB) - Harbor & Co.
  • Lean Six Sigma Green Belt Certification - Ironclad Systems, 2019
  • Certificate in Cloud Testing with AWS - Salesforce, 2020
  • Certified Software Testing Professional (CSTP) - Ironclad Systems, 2015
  • Certified ScrumMaster (CSM) | Scrum Alliance, 2016
  • Certified DevOps Professional (CDOP) - Summit Group, 2022
  • Certified Continuous Integration Specialist - Summit Group, 2024
  • ISTQB Certified Tester, Foundation Level (CTFL) - International Software Testing Qualifications Board (2021)
  • Certified Performance Tester (CPT) - Northwind, 2018

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