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Skills

  • Data-driven decision making
  • Employee relations
  • Communications
  • Talent management
  • Metric equipment
  • Operational improvement
  • Organizational Development
  • File and records management
  • Wages and salary
  • Problem resolution

Work Experiences

  • Collaborated with HR leadership to redesign the internal talent pipeline, saving 71% administrative time in volunteer talent sourcing.
  • Conducted one-on-one sessions with volunteers to assess satisfaction, resulting in an actionable improvement plan with 47% positive outcomes.
  • Achieved 16% positive outcomes.
  • Contributed to 69% year-on-year growth in participation.
  • Conducted comprehensive exit interviews and compiled trend reports used to restructure retention strategies, decreasing volunteer turnover by 71%.
  • Achieved an 15-program expansion.
  • Coordinated and led employee satisfaction surveys, achieving a 14% response rate and analyzing data to identify areas for improvement.
  • Improved office processes, such as record tracking and system, by implementing process improvements.
  • Instructed employees on how to use HR software, with a focus on the program, system, and program features.
  • Achieved 50% client satisfaction.

Summaries

  • Assisted in developing data-driven resolutions for workplace challenges.
  • Achieved significant program impact.
  • Strengths in data analysis and workflow optimization backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Contributed to a 29% increase in volunteer retention.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved this in the first two years.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 66% improvement in survey responses.

Accomplishments

  • Analyzed exit interview trends, providing actionable recommendations that contributed to a 16% improvement in staff retention.
  • Coordinated onboarding for 18 new hires, ensuring a positive candidate experience and adherence to initial training timelines.
  • Assisted in organizing category, coordinating with human resources and ensuring compliance with safety standards across 10 venues.
  • Streamlined the proposal of workplace wellness programs, contributing to a 83% increase in employee engagement scores over 13 months.
  • Coordinated a team of 2 HR professionals to streamline the recruitment process, reducing hiring cycle length by 17 days.
  • Drafted and updated workplace policies on diversity initiatives, resulting in increased minority recruitment by 82%.
  • Assisted in conducting performance reviews across 6 departments, aligning evaluations with company objectives and HR best practices.
  • Improved performance reporting accuracy by integrating SAP for tracking key HR metrics, reducing reporting time by 34% hours monthly.
  • Created and maintained recruitment materials aimed at improving minority representation, resulting in an increase of 31% in target hires.
  • Consulted with human resources leadership to adjust safety procedures for system, resulting in zero compliance issues or injuries.

Affiliations

  • National Association of African Americans in Human Resources (NAAAHR)
  • Employee Benefits Steering Committee
  • American Society of Safety Professionals
  • HR Certification Institute (HRCI)
  • Freemason
  • Diversity and Inclusion Network Meetup Groups
  • Association for Computing Machinery
  • Rotary International
  • Global Staffing and Recruiting Network
  • American Society for Training and Development (ASTD)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Public Speaker (Cedar Works)
  • Emotional Intelligence Certification for Leadership - Meridian
  • Certified Talent Management Specialist (CTMS)
  • Strengths-Based Organization Leadership Certification - Lakeside Partners
  • Employee Relations Management Certification - Cedar Works
  • Human Resources Business Partner Certification (HRBP)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)

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