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Skills

  • Integrate Product Team (IPT) operations
  • Business operations
  • Satellite receiver operations
  • Aircraft operations procedures
  • ISS Construction Manager
  • Jira operations
  • Hoist operations
  • Wheelchair operations
  • Finance and accounting operations
  • Air operations upkeep

Work Experiences

  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Adapted facilities for compliance.
  • Developed procedure and standard strategies to implement long-term growth initiatives.
  • Achieved results over 17 years.
  • Addressed representation gaps.
  • Aligned KPIs with financial performance targets.
  • Acted as a liaison between various business divisions in order to improve communication.
  • Centralized DE&I resources and initiatives.
  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.

Summaries

  • Human Resources expert with 3 years of experience in benefits administration, recruitment, and staff development.
  • Excellent time management and organizational skills, as well as the ability to prioritize and manage multiple tasks.
  • Accomplished Operations Manager with a focus on data-driven decisions.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strong track record of enhancing collaboration and consensus in a variety of Miscellaneous company settings.
  • Adept at designing and executing cultural competence workshops that increase workplace inclusivity and boost team collaboration, resulting in improved engagement scores by 43%.
  • Workflow optimization and performance reporting are my specialties.
  • Accomplished Operations Manager Diversity with a focus on data-driven decisions and community outreach. Increased supplier diversity spending by 43% and boosted leadership diversity by 22% through mentorship programs.
  • Achieved the President's Club for diversity excellence in 2016.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.

Accomplishments

  • Generated bias dashboards that provided real-time data insights for team leaders, boosting transparency and reducing corrective actions by 48%.
  • Developed and executed workshops on anti-racist policies, which decreased incidents of racial bias across departments by 33%.
  • Authored and implemented policies that promoted equity in team assignments, leading to a 83% reduction in perceived favoritism among employees.
  • Created and monitored a diversity dashboard, tracking key performance indicators, resulting in a 67% improvement in DE&I visibility across all teams.
  • Trained 17 employees on diversity auditing processes, with 5 departments achieving full compliance within 15 months.
  • Facilitated employee resource group (ERG) creation in partnership with HR, expanding engagement participation by 50% over 3 months.
  • Established inclusive hiring guidelines that resulted in 30% more equitable recruitment outcomes within the first 5 months of implementation.
  • Collaborated with departments to integrate DE&I goals into the businesses' core KPIs, leading to a 58% improvement in cross-departmental collaboration.
  • Initiated company-wide inclusion campaigns, resulting in a 39% increase in allyship across employee groups, as measured by internal surveys.
  • Documented and resolved method which led to framework.

Affiliations

  • Leadership Council on Legal Diversity (LCLD)
  • National Center for Women & Information Technology (NCWIT)
  • LGBTQ Workplace Inclusion Taskforce
  • American Marketing Association
  • Society for Human Resource Management (SHRM) Diversity Initiatives Committee
  • Lions Club
  • Women in Technology International (WITI)
  • Association for Supply Chain Management (APICS)
  • Society of Asian Scientists & Engineers (SASE)
  • Association for Computing Machinery

Certifications

  • Certified Change Management Professional (CCMP) - ACMP Global
  • Certified Supplier Diversity Professional (CSDP) - Alliance of Supplier Diversity Professionals
  • Project Management Professional (PMP)
  • Certificate in Strategic Diversity and Inclusion Management - Georgetown University
  • Certified Organizational Diversity Coach - Lakeside Partners
  • Certified Diversity Executive (CDE) - Institute for Diversity Certification
  • Ethics in Hiring and DE&I Best Practices - process
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Workforce Diversity Specialist - Society for Diversity
  • Salesforce

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