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Skills

  • Front end loader operations
  • Standard operations experience
  • Program operations background
  • Municipal Government Operations
  • Organized managerial style
  • Operations coordination
  • Campus operations
  • POS system operations
  • Team Operations
  • SAP operations

Work Experiences

  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Achieved a 49% reduction in workplace grievances.
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Oversaw the onboarding and training of over 4 new method employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Achieved results over 17 years.
  • Used compliance tools, corrective actions, and the identification of deficiencies to reduce audit risks.

Summaries

  • Trusted business partner with a track record of influencing business decisions by consulting with executives.
  • Human Resources expert with 3 years of experience in benefits administration, recruitment, and staff development.
  • Achieved substantial engagement results.
  • Aligned DE&I policies with Lean standards.
  • Strong track record of enhancing collaboration and consensus in a variety of Miscellaneous company settings.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • A strategic leader with 11 years of DE&I experience, known for executing a 76% improvement in workforce retention by implementing tailored diversity-focused employee development plans.
  • Industry compliance is something about which I'm well-versed.
  • Adept at designing and executing cultural competence workshops that increase workplace inclusivity and boost team collaboration, resulting in improved engagement scores by 43%.
  • Human Resources executive with a wide range of skills who has been successful in cutting costs and raising the company's profile in the job market.

Accomplishments

  • Developed and executed workshops on anti-racist policies, which decreased incidents of racial bias across departments by 33%.
  • Authored and implemented policies that promoted equity in team assignments, leading to a 83% reduction in perceived favoritism among employees.
  • Collaborated with recruitment to embed DE&I into every step of the talent acquisition process, leading to a 28% increase in diverse hires.
  • Standardized mentorship program metrics, showing career advancement rates for mentees increased by 15% over 3 months.
  • Trained 11 middle-managers on inclusive leadership practices, with ongoing feedback demonstrating a 64% increase in team morale and cohesion.
  • Overhauled the performance review process by implementing bias mitigation techniques, resulting in a 24% increase in objective promotion decisions across departments.
  • Established inclusive hiring guidelines that resulted in 30% more equitable recruitment outcomes within the first 5 months of implementation.
  • Directed 2 workplace cultural change initiatives that led to higher retention rates and a 58% improvement in employee satisfaction scores.
  • Developed a streamlined DE&I strategy in collaboration with HR, increasing diversity in leadership roles by 62% over 10 months.
  • Documented and resolved method which led to framework.

Affiliations

  • National Center for Women & Information Technology (NCWIT)
  • Human Capital Institute (HCI) Diversity & Inclusion Certification
  • Roundtable on Sustainable Supplier Diversity Practices
  • International Council of Nurses
  • Employee Retention and Well-being Association (ERWA)
  • National Diversity Council
  • Toastmasters
  • Leadership Council on Legal Diversity (LCLD)
  • Diversity Leadership Institute (DLI)
  • American Society of Safety Professionals

Certifications

  • CompTIA Network+
  • EDI (Equity, Diversity, and Inclusion) Technology Certification - Meridian
  • Certified Organizational Diversity Coach - Lakeside Partners
  • Supplier Diversity Best Practices Certification - method
  • Salesforce
  • Certified Professional in Supplier Diversity (CPSD) - standard
  • Lean Six Sigma Black Belt with a Diversity Focus - Harbor & Co.
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)

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