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Skills

  • Sales plan implementation
  • Account balancing reconciliation
  • Office equipment maintenance
  • Directing visitors
  • Miscellaneous regulations
  • HST and WSIB remittance
  • Vendor relationship management
  • CRM and office management software
  • Technologically savvy
  • Routing correspondence

Work Experiences

  • Was in charge of coordinating large-scale events and department activities, such as venue acquisition, catering, and guest list development.
  • Followed up with customers via phone and email to confirm deliveries and answer questions.
  • Assisted with office system troubleshooting, maintenance, and updates.
  • Achieved results within 15 months.
  • Entered invoice data into the company database and updated details, such as customer contacts and delivery dates to keep information current.
  • Kept track of employee time sheets and submitted them to the accounting department for payroll processing.
  • Assisted during internal audits.
  • Gathered, calculated, and reported on expenditure and statistical data to keep senior management informed.
  • Wrote email messages, memos, and business letters, as well as proofreading all documentation to ensure error-free communication for management.
  • Created shipment invoices, prepared packages, and coordinated customer courier deliveries.

Summaries

  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 3 years of risk assessment and vendor management proficiencies.
  • Exceptional at identifying issues and developing workable solutions.
  • Filing expense reports, managing calendars, and scheduling meetings are all skills she possesses.
  • Meticulous, with a track record of achieving company and client goals through process improvements and procedural adherence.
  • Exceptional at managing client relationships, internal stakeholder communication, and vendor relationships.
  • Japanese and German are both fluent.
  • Bringing 11 years of experience managing front-desk operations in a fast-paced environment.
  • Solid critical-thinking, multitasking, and problem-solving abilities, as well as advanced Tableau abilities.
  • Offering 7 years of business office operations experience.
  • Over 12 years of industry experience, focused Administrative professional versed in managing digital filing systems, databases, and client accounts.

Accomplishments

  • Implemented automated document tracking within Tableau, which improved tracking accuracy by 21% and reduced document retrieval time.
  • Coordinated multiple team calendars, limiting scheduling conflicts and quadruple-bookings, consequently increasing attendance at critical meetings by 43%.
  • Medical Records - Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Developed a standardized reporting process for monthly program updates, reducing report turnaround time by 27% and increasing accuracy.
  • Won "Excellence Award" for category.
  • Handled numerous time-sensitive projects, completing all tasks within deadlines and successfully maintaining 78% project completion rate.
  • Successfully coordinated cross-department communications on the development of program, ensuring 72% of project milestones were communicated on time.
  • Effectively coordinated framework logistics, contributing to an impressively smooth event experience for 7 participants.
  • Worked closely with senior staff to generate and review 5 quarterly reports, enabling better data-driven decisions and goal alignment.
  • Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Affiliations

  • Active Member, Business and Professional Women’s Foundation metric, overseeing logistics of organizational events, optimizing resources, and promoting member engagement.
  • Affiliate, National Association of Professional Women (NAPW), participating in webinars on optimizing office expenses and cost-saving strategies in administrative roles.
  • Attendee, yearly Miscellaneous Administrative Leadership Conference focusing on innovations in client communication tracking and response methods.
  • Certifying Member, HubSpot Academy Inbound Marketing, learning how to effectively distribute newsletters and track engagement for internal stakeholder communications.
  • Completed OSHA, enhancing my competency in managing client communications and ensuring on-time completion of administrative tasks.
  • Member, Nonprofit Association of Portland, supporting event coordination and stakeholder communications for community outreach programs.
  • Member, International Association of Administrative Professionals (IAAP), where I attended annual networking and professional development events to enhance expertise in administrative best practices.
  • Participant, Project Management Institute (PMI) workshops aimed at developing skills in cross-functional project coordination and timelines tracking.
  • Graduate, metric, specializing in conference call and virtual meeting facilitation using HubSpot tools to drive efficient interdepartmental communication.
  • Member, Corporate Women’s Networking Group, Boston, hosting virtual meetings and professional discussions on project-focused administrative tasks.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Specialist Certificate in Event Coordination - Brightline
  • Google Certified Professional Cloud Architect
  • Certified Fundraising Executive (CFRE) - CFRE International
  • Certified Administrative Manager (CAM) - International Management Institute
  • American Academy of Financial Management (AAFM)
  • Nonprofit Essentials Certificate - Nonprofit Management Institute
  • Apple Certified Associate (ACA)
  • Certified Travel Associate (CTA) – metric
  • Cisco Certified Internetwork Expert (CCIE)

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