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Skills

  • Process improvement
  • Customer service
  • Communications
  • Chauffeuring
  • Assistive device utilization for mobility
  • Interior decorating
  • Project organization
  • Team building
  • Client progress monitoring and reporting
  • Client empowerment and dignity promotion

Work Experiences

  • Assisted the case management team in identifying potential problems by providing input to counselors and other professionals in the development of client program plans.
  • Directed patients to the restroom, spearheaded, and implemented to assist with bladder and bowel relief.
  • Helped clients get out of bed, dress, and transfer to a commode or wheelchair.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Achieved 15% adherence.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Identified social, economic, recreational, and educational services in the community to meet clients' needs.
  • Met with Community Care Worker to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Achieved a 51% reduction in missed doses.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.

Summaries

  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Community Care Worker with 16 years of successful performance reporting and risk assessment experience.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
  • Strengths in strategic planning and budget management backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Committed to providing the highest level of one-on-one care to meet the needs of clients.
  • Community Care Worker is a multi-talented Community Care Worker who is consistently rewarded for planning and operational improvements.
  • Compassionate Community Care Worker with a gentle touch and a caring attitude that emphasizes treating everyone with dignity and respect.
  • 12 years of relevant experience as a detail-oriented Personal Assistant.

Accomplishments

  • Effectively managed crisis interventions for clients experiencing mental and emotional distress, de-escalating situations and preventing potential harm to 16 individuals.
  • Increased patient mobility by following physical therapy exercises as part of a rehabilitation plan, resulting in greater independence for 11% of clients.
  • Created personalized meal plans addressing dietary restrictions, improving patient compliance and achieving 60% success rate in nutrition adherence.
  • Supported a caseload of initiative patients, providing care and assistance based on individualized care plans, improving overall patient satisfaction.
  • Achieved Six Sigma which further enhanced direct patient care techniques and adherence to safety standards.
  • Utilized time-management skills in a fast-paced care setting to prioritize tasks and ensure high-quality care for 15 clients during each shift.
  • Monitored and reported client progress, identified changes in condition, and provided timely feedback to medical professionals for improved care plans.
  • Educated caregivers on safe mobility techniques, contributing to a 16% reduction in workplace injuries and incidents.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Toastmasters
  • The Gerontological Society of America (GSA)
  • American Association of Caregiving Youth (AACY)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • National Council on Aging (NCOA)
  • Project Management Institute
  • National Adult Day Services Association (NADSA)
  • National Association of Social Workers (NASW) - process
  • National Association of Area Agencies on Aging (n4a)
  • Jaycees

Certifications

  • Certified Assisted Living Administrator (CALA)
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Trauma-Informed Care Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Patient Care Technician (CPCT)
  • Certified Case Manager (CCM) by Commission for Case Manager Certification
  • CompTIA A+ Technician
  • Certified Rehabilitation Counselor (CRC)
  • Nonviolent Crisis Intervention Certification by Harbor & Co.

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