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Skills

  • Problem resolution
  • Program curriculum development
  • Budgeting and financial literacy training
  • Framework equipment
  • Budgets
  • Process improvement
  • Networking with staff
  • Team management
  • Crisis intervention and de-escalation
  • Behavioral modification techniques

Work Experiences

  • Avoided homelessness for clients.
  • Looked for industry trends on social media and through online sources.
  • Achieved a retention rate of 46% across clients.
  • Addressed life skills objectives.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Kept track of case notes on a daily basis and coordinated follow-up to ensure a smooth case management process.
  • Collaborated with mental health professionals.
  • Aligned goals with social development needs.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with the multidisciplinary team to develop care plans tailored to address both mental health and life skills objectives for 5 clients.

Summaries

  • Collaborated with families to enhance communication and support, resulting in a 22% improvement in family participation in client care plans.
  • Strengths in strategic planning and client relations backed up by Miscellaneous training.
  • Achieved measurable mental health improvement for 14 clients.
  • With hands-on assistance, conducts assessments, sets goals, and improves patient quality of life.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 19% improvement in clients' financial literacy.
  • Aligned client treatment plans with personal goals.
  • Collaborates effectively with families and social support structures, increasing family participation and positive outcomes for clients by 22%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted program engagement rates by 34%.

Accomplishments

  • Collaborated with public health departments and community organizations in Columbus, resulting in 78% of clients accessing public benefits and healthcare services.
  • Developed and maintained detailed case notes for 6 clients, ensuring continuity of care and enhancing interdisciplinary communication.
  • Achieved a 63% increase in client engagement by implementing effective communication strategies in both one-on-one and group sessions.
  • Facilitated group workshops focused on conflict resolution, resulting in a 61% reduction in interpersonal conflicts among attendees.
  • Improved self-sufficiency outcomes by assisting clients in setting and achieving educational goals, resulting in 76% enrollment in GED or vocational training programs.
  • Assessed and adjusted individual care plans for 5 clients, achieving 55% success in meeting personal life goals.
  • Led client-led recreational therapy sessions, addressing both mental health and life skills development for 3 participants.
  • Worked with families and caregivers to improve support structures, leading to 44% increase in collaborative family involvement in care plans.
  • Led a behavioral intervention program, which resulted in a measurable decrease of 21% in maladaptive behaviors within one year.
  • Fostered connections with local employers, securing job placements for 15 clients within Miscellaneous sector.

Affiliations

  • Canadian Association for Social Work Education (CASWE)
  • American Psychological Association (APA)
  • American Association for Marriage and Family Therapy (AAMFT)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Canadian Psychological Association (CPA)
  • Rotary International
  • National Association of Social Workers
  • American Marketing Association

Certifications

  • Certified Family Life Educator (CFLE) - Beacon Labs
  • Certified Budget Coach (CBC) – Harbor & Co.
  • Certified Health Education Specialist (CHES) - Vantage
  • Certified Public Accountant
  • Certified Case Manager (CCM) - Cedar Works
  • General Certificate in Community Support Services – Summit Group
  • Certified Professional Recovery Coach (CPRC) – Summit Group
  • Disaster Response Crisis Counselor Certification – Northwind
  • CompTIA Network+
  • Certification in Motivational Interviewing - Vantage

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