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Skills

  • Fast learner
  • Safety-conscious
  • Process equipment
  • Customer service excellence
  • Basic mathematical aptitude
  • Familiar with WMS
  • Conflict resolution
  • Budgets
  • Documentation skills
  • Task prioritization

Work Experiences

  • Reduced
  • Did some research.
  • Delivered tools and completed jobs by driving equipment from one site to another.
  • Used procedure scanning equipment to manage product inventory, track progress through the facility, and record production data.
  • Synthesized project findings into actionable recommendations that had measurable business outcomes.
  • Recommendation
  • Had planned ahead.
  • Increased team efficiency by using forklifts, cranes, and other equipment to move materials.
  • Won
  • Managed

Summaries

  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Versatile
  • Specializing in improving shipping and receiving operations' efficiency and accuracy.
  • Professional with over 17 years of experience in project management and process improvement initiatives across the enterprise.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Offers over 13 years of warehouse production experience.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a program position with a forward-thinking organization.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.

Accomplishments

  • Recognized as employee of the month for maintaining high levels of safety, efficiency, and customer satisfaction during 15 months of 2020.
  • Completed OSHA and DOT training to ensure full regulatory compliance, maintaining a system-long incident-free driving record.
  • Lowered jobsite issues and callbacks by 38% through effective communication with site managers and accurate load deliveries.
  • Leveraged expert knowledge of concrete batching to reduce mix variances by 67%, leading to reduced customer complaints.
  • Verified appropriate vehicle load capacity and uniformity, resulting in zero load spillage incidents over two years.
  • Earned President's Club for achieving zero safety incidents and maintaining compliance with DOT regulations over 2020.
  • Assisted in streamlining order batching processes which increased plant output by 54% while maintaining quality control.
  • Successfully delivered 5+ loads of ready-mix concrete per week, across 18 job sites, while maintaining a 73% customer satisfaction rate.
  • Identified batch discrepancies at initiative, avoided potential project halts, and salvaged 33% of material by recalibrating mix ratios.
  • Reduced concrete return rates by 63% through effective communication with plant operators and ensuring on-spec mixes at load time.

Affiliations

  • Heavy Vehicle Accreditation from National Safety Council
  • Association for Supply Chain Management (APICS)
  • Commercial Vehicle Drivers Association (CVDA)
  • Affiliation with the Safety Council of Oregon
  • Society of Women Engineers
  • Commercial Drivers Association Member
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Certified Professional in Supply Chain Management (CPSM)
  • Jaycees

Certifications

  • Cisco Certified Network Associate (CCNA)
  • FMCSA Compliance, Safety, Accountability (CSA) Training
  • Cisco Certified Internetwork Expert (CCIE)
  • Concrete Mix Recipe Training through Vantage
  • Hazardous Materials (HazMat) Endorsement (for CDL)
  • Certified Public Accountant (CPA)
  • Transportation of Dangerous Goods (TDG) Certification
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)

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