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Skills

  • Customer Retention Improvement
  • Business operations
  • First Aid/CPR
  • RFI Scanners
  • Problem resolution
  • Event planning and coordination
  • Project organization
  • Affiliate marketing strategy
  • Data-driven decision making
  • Supervision

Work Experiences

  • Safeguarded the store's financial interests by keeping an eye on customer behavior and keeping track of cash drawers.
  • Analyzed customer buying habits.
  • Added $12 to the bottom line.
  • Learned project management and client relations to help with office needs.
  • Achieved 57% higher conversion rates.
  • Achieved a 65% growth in monthly web traffic.
  • Worked with others to brainstorm new method possibilities.
  • Boosted campaign performance.
  • Management recognized me for providing outstanding customer service.
  • Was in charge of all tasks delegated to me, including workflow optimization and process improvement.

Summaries

  • QuickBooks and Asana experts with exceptional interpersonal skills.
  • Experienced Sales Assistant with 11 years in the retail industry.
  • Performance reporting in metric settings and data analysis in cross-functional collaboration settings.
  • Metric, system, and program are all available.
  • Proficient in promoting category by leveraging cross-functional collaboration and vendor management knowledge.
  • Motivating leader who has built and managed method teams in the past.
  • Market Partner with 8 years of experience in retail sales, specializing in system and standard products.
  • Capable of handling all tasks with efficiency and precision.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Collaborated with sales and marketing teams to refine messaging, improving the effectiveness of B2B outreach campaigns and yielding a 70% higher engagement rate.
  • Led an initiative to revamp influencer partnerships, delivering a 81% growth in brand mentions and generating a 6x increase in social media engagement.
  • Directed a product launch event in Portland that resulted in 42% higher-than-expected media coverage and social engagement.
  • Led cross-departmental collaboration to integrate CRM tools, improving customer response times by 36% and boosting team productivity.
  • Managed 13-year business development plan that focused on targeted outreach to corporate accounts, ultimately surpassing revenue goals by 46%.
  • Expertly managed digital ad campaigns with A/B testing, reducing cost-per-click by 84% and driving conversion rates up by 29%.
  • Collaborated with design and content teams to enrich brand storytelling, increasing customer time-on-site by 57%.
  • Orchestrated cross-functional reviews that reduced ad spend by 35% while optimizing customer acquisition costs.
  • Revamped corporate messaging for a B2B email marketing series, improving open and click-through rates by 18%.
  • Oversaw the execution of a targeted SEO campaign strategy, boosting organic website traffic by 51% over three years.

Affiliations

  • Active Member, International Association of Business Communicators (IABC) – Contributing to best practices in cross-functional communication and team alignment.
  • Certified Paid Media Specialist (via Meta Blueprint) – Credentialing in executing targeted social media ads and optimizing campaign performance.
  • Member, American Marketing Association (AMA) – Actively engaged in networking events and webinars to stay updated on cutting-edge marketing strategies.
  • Member, Women in Technology International (WITI) – Networking with professionals to adopt technologies that boost productivity in marketing teams.
  • Certified Scrum Master (CSM) – Knowledgeable in leading cross-functional teams and agile project management, fostering marketing strategy effectiveness.
  • Affiliate, Internet Marketing Association (IMA) – Focused on mastering online visibility improvement through digital campaign execution.
  • Professional Member, Society for Marketing Professional Services (SMPS) – Actively involved in development programs enhancing vendor negotiation and contract management.
  • Certified Professional in Supply Management (CPSM) – Gained skills in vendor negotiations and contract compliance in cross-functional marketing activities.
  • Active Member, International Customer Service Association – Skilled in customer segmentation and relationship-building techniques, especially in digital contexts.
  • Certified Digital Marketing Professional, Digital Marketing Institute – Obtained certification to deepen knowledge of digital trends and best practices in campaign execution.

Certifications

  • Advanced Strategic Marketing Certification from standard
  • Salesforce Certified Marketing Cloud Consultant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Email Marketing Strategist (CEMS) from Harbor & Co.
  • Google Digital Garage - Fundamentals of Digital Marketing Certification
  • Bing Ads Accredited Professional Certification
  • Hootsuite Social Media Marketing Certification
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • Multilingual Business Communication Certification from Lakeside Partners

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