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Skills

  • Interpersonal communication
  • Time management
  • Continuous performance improvement strategies
  • Leadership development and workshops
  • Adult learning theories
  • Certification exam preparation and improvement
  • Knowledgeable in Salesforce
  • Evaluating training effectiveness
  • Team building
  • Relationship development

Work Experiences

  • Implemented new learning strategies based on the skill levels of the employees.
  • Achieved measurable improvements in handling time.
  • Achieved recognition in 2019.
  • Collaborated with the HR department to integrate employee soft skill competencies into the training program, improving overall team morale and communication.
  • Created surveys to identify training needs based on projected production processes and changes.
  • Developed departmental systems and procedures to better align workflow processes.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Automated employee training record tracking through Tableau, enhancing compliance reporting efficiency by 20%.
  • Achieved a 55% improvement in order picking accuracy through a structured feedback and training reinforcement cycle.
  • Boosted individual productivity by an average of 84%.

Summaries

  • Staff development, process and productivity improvements, performance management, and curriculum design are all areas where a training professional with extensive leadership experience in staff development, process and productivity improvements, performance management, and curriculum design can help.
  • Confident training leader with demonstrated planning, organizational, and leadership skills in cross-functional collaboration.
  • Training manager with high emotional intelligence and a 4-year track record of expanding training options and program reach.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Sharp professional promoting team leadership and budget management as part of a broad skill set.
  • Costs were consistently reduced while profits were increased.
  • Within Transportation, senior Warehouse Training Manager and outstanding performer in budget management and strategic planning.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Looking for a new position where I can apply my 10 years of experience in training and program leadership to help the organization succeed from within.
  • HubSpot expertise.

Accomplishments

  • Spearheaded the transition and adoption of method, educating staff and reducing system errors by 29%.
  • Developed onboarding materials for 6 different departments, significantly reducing new employee orientation time from one year to two years.
  • Restructured warehouse safety training program to include OSHA best practices, which led to 7 years of zero workplace injuries.
  • Documented and resolved standard which led to initiative.
  • Orchestrated a team of 4 training coordinators, effectively scaling up new hire onboarding across 8 locations.
  • Managed and executed continuous learning programs resulting in 58% increase in employee retention over 18 months.
  • Implemented leadership development sessions for shift supervisors, resulting in a 83% decrease in worker-reported conflicts.
  • Monitored and measured the success of new training methods through KPIs, leading to a 50% increase in picking speed across 18 shifts.
  • Resolved product issue through consumer testing.
  • Led a 18 months-long refresher course series on warehouse safety, resulting in a 32% decrease in worker compensation claims.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Institute for Occupational Safety and Health (NIOSH)
  • National Association of Manufacturing (NAM)
  • Project Management Institute
  • Project Management Institute (PMI)
  • Certified Professional in Supply Management (CPSM)
  • International Warehouse Logistics Association (IWLA)
  • Association of Information Technology Professionals
  • OSHA Outreach Trainer Certification Program
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • Certified Strengths-Based Coach by Northwind
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Certificate in Adult Education and Training (AET)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Black Belt (LSSBB)
  • OSHA 30-Hour Safety Certification
  • Apple Certified Associate (ACA)
  • Certificate in Lean Warehousing Practices

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