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Skills

  • Collaboration with physicians and specialists
  • EMR / EHR
  • Well visit procedures
  • De-escalation and crisis management
  • Family planning services education
  • Home care
  • End-Of-Life Care
  • Strong clinical judgment
  • Holistic care approaches
  • Fluent in Mandarin

Work Experiences

  • Oversaw and managed 17 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Advocated for patients and families at weekly interdisciplinary team meetings, increasing patient-centered care by 72% through revised care plans.
  • Based on patients' diagnoses and preferences.
  • Provided critical-ill patients with a skilled, timely, and level-headed emergency response.
  • Administered wound care.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Achieved results within one year.
  • Boosted team competency and compliance with healthcare protocols.
  • Followed strict safety precautions by calculating the correct dosages before administering medications.
  • Achieved Excellence Award for excellence in patient care.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • During each shift, an attentive nursing professional provides a high level of care, patient assistance, and performance reporting.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Boosted family involvement in home care by 79%.
  • Achieved 81% satisfaction in family support feedback.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • Hospice Staff Nurse with 2 years of successful project management and data analysis experience.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Hospice Staff Nurse is a multi-talented Hospice Staff Nurse who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Reduced medication administration errors by 30% through comprehensive audit and staff education on best practices.
  • Coordinated care teams to ensure smooth hand-offs between shifts, resulting in a 39% improvement in patient care continuity.
  • Collaborated with a team of medical professionals to evaluate and update palliative care procedures, resulting in a 19% improvement in patient outcomes.
  • Reduced stress reported by patients’ family members by 43% through continuous communication and emotional support.
  • Oversaw inventory and procurement for medical supplies in the hospice unit, ensuring 64% availability of necessary drugs and equipment.
  • Developed in-service training that contributed to a 68% increase in staff knowledge on current palliative care best practices.
  • Monitored ongoing quality improvement initiatives, achieving 23% improvement in care delivery standards over the past year.
  • Directed a multidisciplinary care team of 14 members, consistently achieving 59% compliance with institutional protocols.
  • Trained new nursing hires in pain and symptom management, reducing patient discomfort scores by 56%.
  • Customized bereavement support programs for families, securing a 39% increase in family engagement post-care.

Affiliations

  • Advanced Practice Registered Nurse (APRN) License
  • Clinical Nurse Leader (CNL) Certification
  • Peer Reviewer for The Journal of Hospice and Palliative Nursing
  • Jaycees
  • American Geriatrics Society (AGS) Membership
  • International Council of Nurses
  • Project Management Institute
  • National Association of Social Workers
  • National Hospice and Palliative Care Organization (NHPCO)
  • Rotary International

Certifications

  • Certified Care Transition Coordinator (CCTC)
  • Cisco Certified Network Associate (CCNA)
  • Critical Care Registered Nurse (CCRN)
  • Fellow in Palliative Care Leadership (FPCL) by Lakeside Partners
  • Google Certified Professional Cloud Architect
  • Certified Pediatric Hematology Oncology Nurse (CPHON)
  • Project Management Professional (PMP)
  • Salesforce
  • First Aid/CPR Certified
  • Certified Public Accountant

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