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Skills

  • Risk management
  • Supply chain optimization
  • Training program development
  • New Hire Onboarding
  • Process improvement strategies
  • Problem resolution
  • Workday competency
  • Operational improvement
  • Team building
  • First Aid/CPR

Work Experiences

  • Conducted emergency response drills.
  • Collaborated with the finance team.
  • Analyzed cycle counts and implemented corrective actions resulting in a shrink variance improvement of 30%.
  • Used strategic planning to improve working conditions for all employees and to create a work environment that fostered high employee morale and engagement.
  • Was in charge of the entire daily delivery process, including routing, driver supervision, and DOT compliance.
  • Ensured DOT regulations were followed by properly documenting driver qualifications, permits, and equipment information.
  • Answered 3 calls per one year to help customers with their questions and concerns.
  • Implemented system and program programs to improve workplace safety and create an environment that encourages employee participation, morale, and engagement.
  • Achieved Innovation Award for excellence in inbound/outbound management.
  • Analyzed cycle counts.

Summaries

  • Within Miscellaneous, senior Assistant Hub Manager and outstanding performer in budget management and workflow optimization.
  • Standard Transportation Supervisor with a track record of cutting costs while maintaining quality and efficiency.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Assistant Hub Manager with proven success in process improvements.
  • Assistant Hub Manager adept at reducing workplace injury rates by 37% through the introduction of new safety protocols and SOP standards. Played a key role in facilitating a more efficient, secure working environment.
  • Boosted on-time delivery rates to 42%.
  • Clear understanding of process improvement and project management as well as client relations training.
  • Expert at creating schedules and routes that work well for both staff and clients.
  • Offering 18 years of transportation system evaluation and optimization experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led scheduling optimization effort, driving a 42% improvement in fleet utilization and on-time deliveries.
  • Achieved process by managing 6-team members to meet critical KPIs ahead of deadline.
  • Standardized inventory management processes, cutting reporting time by 34% and boosting overall accuracy.
  • Developed and executed training on hub procedures that resulted in reducing employee onboarding time by the past year.
  • Drove a 64% improvement in delivery accuracy by implementing a strict quality assurance process for outbound shipments.
  • Developed and enforced new fleet management standards, lowering vehicle breakdowns by 70% in 2023.
  • Developed a cross-training program to reduce staffing shortages, resulting in a 17% increase in operational resilience.
  • Proactively identified shipping bottlenecks and devised a strategy to reduce shipment lead times by 55%.
  • Supervised the introduction of Adobe Creative Suite that increased communications across departments, leading to a 28% improvement in workflow efficiency.
  • Boosted team productivity by 60% by introducing updated scheduling systems that reduced late arrivals and absenteeism in 18 months.

Affiliations

  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • National Industrial Transportation League (NITL)
  • Certified Professional in Supply Management (CPSM) from ISM
  • Rotary International
  • Lean Six Sigma Professionals (LSSP)
  • Warehouse Education and Research Council (WERC)
  • American Medical Informatics Association
  • Certified Professional in Distribution and Warehousing (CPCDW)
  • Professional Certification in Full Truck Load & Less than Truckload Operations (FTL/LTL) from Ironclad Systems

Certifications

  • Apple Certified Associate (ACA)
  • ServSafe
  • Certified in Production and Inventory Management (CPIM) - Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Transportation Safety Awareness Certification - Summit Group
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP) - Brightline
  • Preventive Maintenance of Industrial Equipment Certification - Northwind

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