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Skills

  • Professional referral network
  • Team building
  • Individualized education programs
  • Process improvement
  • Academic probation intervention
  • Education software data analysis
  • Team management
  • Regulatory compliance
  • Budgets
  • MS Office

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Collaborated with campus departments to create student success events attended by 8 students, improving campus engagement by 58%.
  • Achieved a 81% increase in retention.
  • Oversaw the delivery of system project by program team, which resulted in category.
  • Transported Salesforce to two years customer locations.
  • Aimed at fostering organizational skills.
  • Achieved a initiative resolution process.
  • Contributed ideas to improve retention.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted in the onboarding process for incoming freshmen.

Summaries

  • Achieved 22% higher student engagement metrics.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved 37% improvements in student retention.
  • Student Success Assistant is a multi-talented Student Success Assistant who is consistently rewarded for planning and operational improvements.
  • Adept in monitoring academic progression through digital management tools.
  • Adept in using SAP.
  • Dedicated Student Success Assistant with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • Consistent in achieving the counseling program's objectives.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted campus participation by 37%.

Accomplishments

  • Collaborated with team of 5 in the development of framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led mid-semester intervention programs for underperforming students, reducing drop-out rates by 27% over several months.
  • Provided ongoing peer mentorship that significantly improved student satisfaction ratings and led to a 47% increase in retention.
  • Designed and distributed academic progress tracking tools that helped students increase their course completion rate by 63%.
  • Assisted in creating early alert systems that identified academic struggles early, reducing drop-out rates by 23%.
  • Implemented an online advising system using Microsoft Excel, reducing the average advising turnaround time by three years and improving completion rates.
  • Collaborated with academic advisors to streamline advising workflows, reducing session time by 18 months and enhancing response time to student inquiries.
  • Served as the liaison between students and faculty, helping resolve academic issues and maintaining a 22% satisfaction rate among advisees.
  • Collaborated with finance to enhance outreach programs and boost student success among underrepresented populations, increasing their graduation rate by 59%.

Affiliations

  • Association on Higher Education And Disability (AHEAD)
  • International Council of Nurses
  • Society for Teaching and Learning in Higher Education (STLHE)
  • Toastmasters
  • Project Management Institute
  • Lions Club
  • Association for Orientation, Transition, and Retention in Higher Education (NODA)
  • American Society of Safety Professionals
  • Student Affairs Administrators in Higher Education (NASPA)
  • National Academic Advising Association (NACADA)

Certifications

  • Certified Academic Life Coach by Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Leadership in Educational Attainment Certificate by category
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Certified Peer Educator (CPE) by the National Association of Student Personnel Administrators (NASPA)
  • Certified Mental Health First Aider by Summit Group
  • Student Growth Analytics Certification offered by method
  • CompTIA A+ Technician

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