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Skills

  • Medication inventory management
  • Healthcare technology certifications
  • Problem resolution
  • Medical records management
  • Supervision
  • Regulatory compliance
  • Diagnostic equipment expertise
  • Project organization
  • Electronic medical records (EMR) systems
  • Conflict de-escalation in healthcare settings

Work Experiences

  • Achieved zero deficiencies over 8 consecutive years.
  • Analyzed medication error data and implemented corrective action plans that reduced incident rates by 42% within two years.
  • Gathered all relevant information and calculations to assist the physician in interpreting the results.
  • Conducted regular medication error audits.
  • Collaborated with the IT department to improve medication tracking software, reducing order discrepancies by 76%.
  • Contributed key data.
  • Collaborated with interdisciplinary teams to identify and resolve medication discrepancies, improving patient satisfaction scores by 50%.
  • Conducted personalized medication education sessions.
  • Collaborated with initiative practitioners during medication reconciliation rounds to ensure accuracy and avoid drug interactions or complications.
  • Achieved 16 staff certifications.

Summaries

  • Within Miscellaneous, senior Medication Coordinator and outstanding performer in process improvement and quality assurance.
  • Schedules appointments efficiently and keeps track of patient insurance information.
  • Medication Coordinator with extensive knowledge of medical policies and regulations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 59% reduction in medication administration errors.
  • Collaborated with insurance providers.
  • Professional with a medical background and team-building skills seeking a position in a deadline-driven environment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at implementing medication scheduling systems.

Accomplishments

  • Assisted in the resolution of patient conflicts involving medication access, de-escalated over 14 disputes in collaboration with clinical staff.
  • Secured Medication Safety Certification Lean to enhance team qualification for maintaining sterile and compliant pharmaceutical operations.
  • Collaborated with team of 14 in the development of metric.
  • Monitored medication inventory levels daily, preventing inventory issues and ensuring 51% supply for critical medications.
  • Led training on insurance processes relating to medications, decreasing authorization processing times by 34%.
  • Negotiated with pharmaceutical vendors to secure pricing agreements, resulting in an annual savings of $10 for the organization.
  • Generated compliance reports to track medication dispensing accuracy rates, raising overall compliance to 83% during 2017.
  • Coordinated with insurance providers to troubleshoot patient access issues, resolving 5 cases of denied medication coverage each month.
  • Reduced patient wait times for medication by implementing a digital prescription management system, improving overall efficiency by 70%.
  • Managed the procurement and distribution of high-demand medications, ensuring 8% medication availability and timely delivery.

Affiliations

  • National Association of Social Workers
  • American Health Information Management Association (AHIMA)
  • National Association of Boards of Pharmacy (NABP)
  • American Pharmacists Association (APhA)
  • Medication Therapy Management Certification Program (MTM)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Medication Adherence Leadership Council
  • Pharmacy Technician Certification Board (PTCB)
  • Rotary International
  • Collaborative Education Institute (CEI)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Certification in Medication Management by framework
  • Advanced Medication Therapy Management (MTM) Certification by metric
  • Medication Safety Certification by Institute for Safe Medication Practices (ISMP)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Certified in Pharmaceutical Supply Chain Management by Healthcare Supply Chain Association (HSCA)
  • Specialization in Health Care Risk Management by American Society for Healthcare Risk Management (ASHRM)
  • Apple Certified Associate (ACA)
  • Certified Health IT Specialist focusing on Medication Tracking Software Systems

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