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Skills

  • Dinner service planning
  • Event planning and coordination
  • Process improvement
  • Process implementation
  • Data analysis
  • First Aid/CPR
  • Project organization
  • Materials preparation
  • Data Management
  • Extremely organized

Work Experiences

  • Transported Tableau to the past year customer locations.
  • Oversaw the delivery of category project by process team, which resulted in system.
  • Kept the institution financially sound by keeping detailed records and tracking expenses.
  • Improved program operations by streamlining processes in order to take advantage of new educational trends.
  • Increased the effectiveness of department personnel by conferring with Director of Student Servicess to rebalance classes, increase resource utilization, and integrate new technology.
  • Talked to teachers to figure out what was going on in the classroom and to come up with new ways to teach.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved results within three years.

Summaries

  • Leader with exceptional communication, organizational, and strategic planning skills.
  • Built cross-functional teams.
  • Achieved results within one year.
  • Among his accomplishments is the creation of a method app for use in the initiative industry.
  • To ensure program success, cultivate long-term relationships with students and staff.
  • Accomplished Director with experience in grant writing, secured $17 in funding to enhance student counseling and wellness programs, significantly boosting campus resources.
  • Knowledgable in a variety of design and testing methodologies.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Bolstered satisfaction rates.
  • Achieved 7 downloads in its first one year.

Accomplishments

  • Established strategic community partnerships with 14 organizations, creating metric of new service-learning experiences for students.
  • Increased student feedback response rates by 59% through a new survey process, providing critical data for service enhancement.
  • Expanded internship opportunities by partnering with 3 new employers, resulting in a 36% increase in student placements.
  • Redesigned orientation programming, resulting in a 40% increase in first-year student engagement.
  • Developed partnerships with 5 external organizations, contributing over 6 hours in internship collaborations for career readiness.
  • Optimized student service processes which reduced wait times by 85% and improved satisfaction ratings.
  • Initiated a comprehensive student support program that increased first-generation student participation in advising by 68%.
  • Documented and resolved framework which led to process.
  • Created outreach programs targeting at-risk students, ultimately reducing academic probation rates by 28%.
  • Implemented crisis intervention protocols, reducing student wait times for counseling services by 39%.

Affiliations

  • Phi Kappa Phi Honor Society
  • American Medical Informatics Association
  • American Association of Community Colleges (AACC)
  • Association for Computing Machinery
  • American Association of University Administrators (AAUA)
  • National Academic Advising Association (NACADA)
  • American Association for Access, Equity, and Diversity (AAAED)
  • Advisory Committee, Internship Programs and Employer Engagement
  • International Association of Administrative Professionals
  • Toastmasters

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Salesforce
  • Certified Relationship and Systemic Coach (CRSC) by Beacon Labs
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • CompTIA Network+
  • Certified Professional in Student Affairs (CPSA) by Ironclad Systems
  • Certified Emotional Intelligence Practitioner by Beacon Labs

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