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Skills

  • Wellness services
  • Compliance with OSHA Standards
  • EMR Conversion Implementation
  • Accreditation coordination
  • Medical Record Accuracy and Review
  • Training and mentoring
  • Seasoned in medical clinical procedures
  • Drug utilization review
  • Continuous quality improvement (CQI)
  • Healthcare information technology (HIT) proficiency

Work Experiences

  • Assisted in planning and implementing 5 outreach health events across Denver, attracting over 8 participants and improving community health awareness.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Achieved a 70% success rate in credentialing processes.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Achieved continuous compliance with regulatory requirements.
  • Achieved zero deficiencies.
  • Aided in the rollout of digital records management, optimizing patient data retrieval times by 21% and reducing paper usage costs by $14.
  • Authored policies for patient information confidentiality management.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Administered budgets for physician services.

Summaries

  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Physician Coordinator is a multi-talented Physician Coordinator who is consistently rewarded for planning and operational improvements.
  • Achieved a 15% reduction in backlogs.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Physician Coordinator with 4 years of successful workflow optimization and client relations experience.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • Adept at fostering strong interdisciplinary communication between physicians, nurses, and administrative teams, leading to efficiency improvements across 8 departments.
  • Team leadership and process improvement experts.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Coordinated multi-clinic physician schedules across Columbus, reducing administrative workload and increasing physician availability by 4 hours per month.
  • Implemented a new clinical performance benchmarking system, improving data tracking and increasing efficiency across operations by 32%.
  • Enhanced the coordination process between departments, which led to 46% improvement in communication across administrative and clinical teams.
  • Pioneered the use of telehealth scheduling, boosting appointment capacity by 79% and improving patient access to healthcare during three years.
  • Worked closely with external vendors to reduce medical supply costs by $18, contributing to overall improved budgeting in the department.
  • Reduced operational costs by implementing resource-efficient measures, saving the department approximately $16 annually.
  • Developed policies to ensure accurate patient information confidentiality, resulting in 23% compliance within 2023.
  • Implemented patient feedback initiatives, increasing response rates by 61% and using Data Analysis to fuel continuous workflow improvement programs.
  • Reduced physician burnout and improved work-life balance by efficiently addressing scheduling conflicts, leading to a 36% reduction in staff turnover.
  • Streamlined physician credentialing and onboarding processes, reducing time-to-hire by 57%, ensuring quicker integration into the clinical team.

Affiliations

  • Society of Human Resource Management (SHRM) - Healthcare Focus
  • International Council of Nurses
  • American Academy of Professional Coders (AAPC)
  • College of Healthcare Information Management Executives (CHIME)
  • American Medical Group Association (AMGA)
  • Association for Professional Medical Education (APME)
  • National Association for Healthcare Quality (NAHQ)
  • American Health Information Management Association (AHIMA)
  • Association for Healthcare Administrative Professionals (AHCAP)
  • Emergency Nurses Association (ENA) - Healthcare Coordinator Branch

Certifications

  • Certified Medical Coder (CMC)
  • Certified Healthcare Facility Manager (CHFM)
  • Managed Care Professional (MCP)
  • International Association of Healthcare Central Service Material Management (IAHCSMM) Certification
  • Executive Leadership in Healthcare Certificate Harbor & Co.
  • Salesforce
  • Certified Joint Commission Professional (CJCP)
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • Healthcare Risk Management Certification (HRM)

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