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Skills

  • MS Office
  • Problem resolution
  • Operational improvement
  • Change management strategies
  • ServiceNow expertise
  • Agile methodologies for process reengineering
  • Project organization
  • Team building
  • KPI creation and analysis
  • Business operations

Work Experiences

  • Achieved a 20% improvement in outcomes.
  • Assisted in rebranding organizational change efforts.
  • Achieved a 40% reduction in administrative workload.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Developed and improved hiring and recruitment strategies, resulting in a more efficient workforce over the course of 18 months.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Championed an initiative to restructure the reporting hierarchy in Lakeside Partners, reducing redundancy and increasing agility by 59%.
  • Analyzed team dynamics for Meridian and introduced new collaboration tools, resulting in a 50% improvement in project delivery time.
  • Transported Asana to one year customer locations.
  • Advised on the development of a sales optimization strategy, increasing revenue generation by $12 in one year.

Summaries

  • Achieved 73% reductions in delivery timelines.
  • Achieved 52% reductions in operational costs.
  • Costs were consistently reduced while profits were increased.
  • Collaborative Organizational Consultant specializing in streamlining workflows to deliver tangible, time-saving results such as improving project delivery times by 33%.
  • Collaborative thought leader with a penchant for conflict resolution, overcoming restructuring challenges to produce smoother transitions across diverse teams.
  • Achieved a 25% increase in team efficiency.
  • Achieved a 40% improvement in team efficiency.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative leader skilled in cross-functional team management and workflow optimization, resulting in a 50% improvement in interdepartmental coordination.
  • Achieved a 20% improvement in project completion rates.

Accomplishments

  • Developed a multi-year change management strategy for Cedar Works, resulting in 72% improvement in overall operational efficiency and business alignment.
  • Managed post-merger integration activities for Northwind, successfully aligning business units while achieving 54% reduction in operational redundancy.
  • Engaged committees and executives on restructuring plans for the organization, resulting in a more streamlined operational structure and cost savings of $2.
  • Designed and executed a comprehensive operational assessment for Summit Group, identifying $3 in savings through workflow optimization and process improvements.
  • Advised leadership on restructuring and workforce planning, leading to a $18 reduction in labor costs and better resource allocation across departments.
  • Collaborated with management to carry out a leadership development program, increasing internal promotions by 80% year-over-year and boosting morale.
  • Engaged with multi-level stakeholders to redesign the organization's five-year strategic plan, increasing overall profitability by 80%.
  • Developed a continual improvement process for marketing that improved operational throughput by 62% and cut down task completion timeframes by 16 days.
  • Collaborated with team of 11 in the development of standard.
  • Implemented a custom-built resource allocation tool for finance, reducing time on task allocations and improving project delivery speed by 67%.

Affiliations

  • Project Management Institute
  • American Society of Safety Professionals
  • Freemason
  • Institute for Corporate Productivity (i4cp)
  • National Human Resources Association (NHRA)
  • American Marketing Association
  • Lean Enterprise Institute (LEI)
  • The Conference Board – strategic planning
  • Society for Industrial and Organizational Psychology (SIOP)
  • The Agile Alliance

Certifications

  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Black Belt Certification
  • Certified Strategic HR Business Partner (SHRBP)
  • Chartered Institute of Personnel and Development (CIPD) - Level 7
  • Certificate in Organizational Development (ODC) from Summit Group
  • First Aid/CPR Certified
  • Organizational Culture Consulting Certification
  • Executive Certificate in Organizational Consulting & Change Leadership from Summit Group
  • Microsoft Certified Systems Engineer (MCSE)

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