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Medical Records Custodian resume examples

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Skills

  • MS Office
  • Interdepartmental collaboration
  • Cross-functional team cooperation
  • Insurance claims processing
  • Business operations
  • Team building
  • Records review
  • HIPAA compliance
  • Problem resolution
  • Customer queries resolution

Work Experiences

  • Oversaw the delivery of metric project by framework team, which resulted in program.
  • Achieved resolution within one year.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 35% accuracy rate in chart documentation.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw a 15-month project to revamp the filing system, resulting in a 3% increase in department productivity.
  • Assisted in the implementation of a new EHR system.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Acted as the primary point of contact for patients and families requesting medical records, facilitating an efficient and respectful exchange of information.

Summaries

  • Contributed to 80% higher claim approval rates.
  • Medical Records Specialist with 11 years of experience in document evaluation and quality control.
  • Costs were consistently reduced while profits were increased.
  • Collaborative Medical Records Custodian.
  • Consistently met or exceeded weekly quotas of 5 records processed.
  • Medical Records Custodian with over 16 years of experience in the healthcare field.
  • Dedicated to maintaining patient data confidentiality, ensuring robust security measures for a database exceeding 4 patient files.
  • Adhere to strict HIPAA-compliant guidelines.
  • Consistently delivered results within several months.
  • Collaborated with insurance providers.

Accomplishments

  • Verified and updated patient health information, contributing to a 56% reduction in incorrect data entries across marketing.
  • Produced weekly status reports for senior management, demonstrating a 63% reduction in outstanding record requests over several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in transitioning human resources to digital medical record storage using SAP, improving data retrieval efficiency by 31%.
  • Coordinated with billing and insurance teams to provide accurate patient records, assisting in claims processing and reducing delays by 80%.
  • Reduced document storage costs by 56% through implementation of a more efficient electronic record-keeping system.
  • Improved document retrieval process speed by 11 minutes, enabling faster patient service and reducing wait times.
  • Managed electronic and paper-based health records for 14 patients, ensuring compliance with method.
  • Facilitated communication between multiple departments for patient records requests, improving cross-functional processes by 80%.
  • Integrated ServiceNow with the hospital’s existing system, reducing administrative backlog of patient records by 62%.

Affiliations

  • International Association of Administrative Professionals
  • Society of Women Engineers
  • National Association of Health Data Organizations (NAHDO)
  • American Health Information Management Association (AHIMA)
  • Member of Release of Information Professionals
  • Association for Computing Machinery
  • International Association of Medical Archives and Libraries
  • HIMSS (Healthcare Information and Management Systems Society)
  • American Marketing Association
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Coding Associate (CCA)
  • Medical Coding and Billing Certification (CPT, ICD-10)
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Medical Informatics Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)

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