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Skills

  • Relationship development
  • Team building
  • Vital sign monitoring
  • Ethical handling of patient information
  • Encouraging resident social engagement
  • CPR and First Aid certification
  • MS Office
  • Building trust with residents and families
  • Basic mental health support skills
  • Community integration

Work Experiences

  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve process improvement.
  • Addressed residents’ advanced care needs by working with hospice professionals to manage pain and ensure comfort during end-of-life care.
  • Avoided escalation.
  • Addressed treatment needs such as framework and program.
  • Achieved a 79% reduction.
  • Collaborated with dietary consultants.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Collaborated with nutritionists and caregivers.
  • Achieved zero use of restraints.
  • Completed required medical and program reports and maintained the medical records system, program filing system, and EHR following clinic standard operating procedures.

Summaries

  • Clear understanding of cross-functional collaboration and budget management as well as cross-functional collaboration training.
  • Healthcare professional and home companion with a proven track record of providing comprehensive administrative support to clients in business environments.
  • Experienced in blood draws, medical terminology, and medication assistance.
  • Certified in CPR and First Aid.
  • Dedicated to educating patients on how to live a healthy lifestyle.
  • Within Miscellaneous, senior Residential Care Associate and outstanding performer in cross-functional collaboration and client relations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved certifications in areas like vendor management.
  • Dedicated home health care provider with over 6 years of experience visiting patients in their homes and performing a variety of nursing tasks.
  • Achieved a 59% improvement in mental alertness.

Accomplishments

  • Organized and led 16 resident activities to enhance social engagement, leading to improved mental health outcomes by 24%.
  • Improved compliance adherence by 64% through rigorous documentation processes and regular audits in Adobe Creative Suite to mitigate risks.
  • Received President's Club for maintaining zero medication administration errors over three years.
  • Collaborated with team of 12 in the development of procedure.
  • Resolved product issue through consumer testing.
  • Improved team care coordination by implementing new shift change protocols, reducing reporting errors by 28%.
  • Responded to 3 medical emergencies in 18 months, administering CPR and life-saving support as needed and facilitating timely interventions.
  • Reduced the rate of falls among elderly residents by 72% through personalized mobility assistance and proactive interventions.
  • Utilized accurate and thorough documentation practices in Tableau, enhancing communication between multidisciplinary teams and improving care planning efficiency.
  • Provided consistent and compassionate end-of-life care, ensuring the comfort of terminally ill residents and significantly improving family feedback by 63%.

Affiliations

  • Home Care and Hospice Association of Columbus
  • Council on Aging Cares - Volunteer or Member
  • Certified Residential Specialist (CRS) Designation Program
  • American Case Management Association (ACMA) Member
  • Elder Care Worker Advocacy Group Chicago
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Caregiver Action Network (CAN) Participation
  • Residential Care Association of Austin (RCAL)
  • International Association of Administrative Professionals

Certifications

  • Personal Support Worker (PSW) Certification - standard
  • ServSafe
  • Certified Behavioral Health Technician (CBHT) - initiative
  • Alzheimer’s Disease and Dementia Care Staff Training - National Council of Certified Dementia Practitioners (NCCDP)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Certified Hospice and Palliative Nursing Assistant (CHPNA) - Hospice and Palliative Nursing Association
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Home Health Aide (CHHA) - procedure
  • Google Certified Professional Cloud Architect

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